MOTORIST SERVICES SPECIALIST - 76005386

Requisition No: 858904 

Agency: Highway Safety and Motor Vehicle

Working Title: MOTORIST SERVICES SPECIALIST - 76005386

 Pay Plan: Career Service

Position Number: 76005386 

Salary:  $34,760.04 Annually 

Posting Closing Date: 08/21/2025 

Total Compensation Estimator Tool

Division of Motorist Services

Bureau of Dealer Services

*Career Services*

*Open Competitive*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Bobbie Wilson, (352) 512-6793

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 
Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities
Under the general supervision of the Manufactured Housing Section (MHS) Field Office Supervisor, the Motorist Services Specialist will provide operational and clerical support to the MHS office of the Bureau of Dealer Services. The Motorist Services Specialist is responsible for providing information and specified services to the public, manufactured/mobile home manufacturers and mobile home dealers; collecting work data from field staff; compiling and maintaining all required reports and records and undertaking all activities necessary to maintain office operations in the areas of supplies, routine record keeping and clerical assistance.

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Outlook, Word, Excel
• Skill in communicating effectively, verbally and in writing
• Skill in planning, organizing and coordinating work assignments
• Skill in basic mathematics
• Skill in typing
• Ability to utilize problem solving and decision-making techniques
• Ability to apply and interpret applicable rules, regulations, program policies and procedures
• Ability to gather, compile and organize information
• Ability to review and evaluate information for accuracy and compliance with regulatory requirements, policies and procedures
• Ability to prepare correspondence and reports
• Ability to prioritize tasks, multi-task, and perform assigned duties without direct supervision
• Ability to operate general office equipment to include; phone, computer, copier, fax machine and scanner

Preferred Qualifications
Preference will be given to candidates with the following:

• Providing customer service in an office environment
• Experience using Microsoft Word and Excel

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.