OPERATIONS CONSULTANT - 64038483

Requisition No: 851997 

Agency: Department of Health

Working Title: OPERATIONS CONSULTANT - 64038483

 Pay Plan: Career Service

Position Number: 64038483 

Salary:  $39320.81 - $44791.10 

Posting Closing Date: 05/01/2025 

Total Compensation Estimator Tool

INTERNAL AGENCY

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Your Specific Responsibilities:

Compiles and analyzes data for administrative decisions. This includes researching, gathering data and resolving the Benefit Over Issuance report, Resolve Dual Enrollment report, Single User, Out of State Transfer report, Pending Certification report, Foster/Shelter Children report, Over Income/Ineligibility report, Income Verification – Other Add Note report, Short Certification, and Direct Distribution Formula Inventory report.

Conducts quality assurance record reviews to check for compliance with civil rights regulations and policies regarding limited language proficiency WIC clients. Provides additional support to supervisor on tracking annual trainings for staff, etc. 

Inventory Coordinator: Maintains IT equipment inventory for all WIC clinic sites, and coordinates deployment.  Assigns asset tags in Asset Management System. Processes dispositions of IT equipment after offering to state agencies. Completes and reconciles monthly inventories of Direct Distribution formulas, Breast Pumps, Breast Pump Kits and Accessories in all WIC clinic sites. Verifies WIC EBT Cards and VOC ID card inventories.

Represents the WIC Department on the DOH Marion Safety Committee. Provides safety updates and guidance to WIC department following committee meetings.  Completes bi-annual fire drills of Belleview and Reddick WIC offices with DOH Safety Coordinator and Marion County Facility staff.  Performs bi-annual safety inspections of all WIC locations. 

Reporting: Prepares monthly expenditure reports for the Marion WIC program and submits to the state WIC office before the 12th of every month. Reviews reports for accuracy, confirms all charges appearing on report are allowable. Checks collated charges for appropriate matrix percentage is charged. Makes appropriate notification when errors or unallowable charges are found, tracks correction ensuring credits are received. Retrieves and maintains invoices associated with every charge on the WIC Monthly Expenditure reports. Completes Administrative Reports in required intervals.

Scheduling: Creates and maintains appointment templates for all WIC sites in the FL-WiSE Administrative site. Creates monthly schedule for all WIC sites at least six months in advance. Assists Public Health Nutrition Program Director with meeting the USDA Federal Processing Standards for pregnant women and infants. Analyzes WIC client schedules and adjusts appointments to ensure that pregnant women and infants are served within 10 calendar days of when they contact the WIC office.

Provides oversight to special formula procurement and office supply orders. Complies with the Prompt Compliance Payment Section 215.422, Florida Statutes & Chapter 69I-24, Florida Administrative Code.

Provides training to employees on available auxiliary aids for client services, including required documentation of use. 

Promotes and support breastfeeding initiatives. 

Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of Florida WIC manual, policies, and procedures. 
• The ability to apply general rules to specific problems to produce answers that make sense.
• Knowledge of basic bookkeeping procedures.
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of administrative and office procedures and systems such as word processing, managing files, designing forms, and workplace terminology.
• Ability to provide exceptional customer service.
• Skilled in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• The ability to communicate information and ideas in writing so others will understand.
• Skilled in Microsoft Office Suite, including Outlook, Work, Excel and PowerPoint.

Qualifications:

Minimum - 

At Least 2 years of WIC experience.

Valid Driver license

Least 5 years experience with Microsoft Office suite.

Least 2 years experience maintaing inventory and inventory reports.

Preferred -

Experience with FL-WISE

Experience with scheduling and modifying appointment templates

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Marion County Health Department

1801 SE 32nd Ave Ocala Florida 34471

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.