OPS Administrative Assistant I - 37950284

Requisition No: 857703 

Agency: Environmental Protection

Working Title: OPS Administrative Assistant I - 37950284

 Pay Plan: Temp

Position Number: 37950284 

Salary:  $18/hour 

Posting Closing Date: 08/12/2025 

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Administrative Assistant – OPS (37950284) **Pending Reclassification**

Department of Environmental Protection

This position is located in Ocala, FL

Position Overview and Responsibilities:

This position is within the Ocala office, and often serves as the first point of contact for incoming guests and visitors and will provide assistance to stakeholders by responding to questions, providing general information, answering the main phone line, managing electronic calendars and performing general clerical duties such as data entry, and mail processing. 

Your Specific Responsibilities: Provide general administrative support for Onsite Sewage Program (OSP) and Regulatory program staff located with the Ocala office to include:

• Receiving and processing mail, scanning, routing and inserting into electronic document management system (Oculus.)
• Input data into databases as required.
• Process outgoing mail and packages for pickup as needed.
• Assist with OSP and Regulatory FLEET management to include ensuring that monthly vehicle inspections and maintenance is completed as required for all vehicles assigned to the Ocala office.
• Assist with new hire process to include office preparation, new hire paperwork, taking photo of new employees for ID badge, ensuring office assignment floor plan and phone lists are updated with new employee information.
• Assist with ordering of office supplies for OSP staff located in the Ocala office.
• Greets and assists visitors to the Ocala office and/or directs them to appropriate team members as needed.
• Answers phone and assist callers with general questions, provide requested information and/or provides alternate contact sources. Log call back requests, complaints, and concerns for Regulatory staff into a Complaint Tracker and refers OSP related calls as needed.
• Assist with fulfilling public records requests.
• Conduct annual inventory of equipment located within the Ocala office.
• Other duties as required. 

Required Knowledge, Skills, and Abilities:

Knowledge, skills and abilities, including utilization of equipment, required for the position:

1. Ability to serve the public, DEP’s stakeholders and each other in a courteous and timely manner.
2. Ability to communicate effectively and professionally, both verbally and in writing.
3. Ability to maintain effective and productive working relationships with others.
4. Skill in dealing with conflicts, confrontations, and disagreements in a positive manner.
5. Ability to effectively prepare, prioritize, and organize work, meetings, and projects to meet deadlines and quality expectations.
6. Ability to effectively solve problems and make competent decisions. 
7. Ability to demonstrate personal integrity, responsibility, and accountability.
8. Skill and proficiency in computer operations and programs such as MS Word, Excel, PowerPoint, Access, SharePoint and Outlook.

Minimum Qualifications:

• Valid Driver’s License.
• Two years of experience in administrative assistance or customer service.  Post-secondary degrees may be used as an alternative for the required years of experience on a year-for-year basis. A credential evaluation report from an approved agency must be submitted along with all foreign degrees.

Position of Special Trust Requirement: This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.

Pay:

$18/hour

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida’s position as a world leader in protecting natural resources while growing the state’s economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.

Where You Will Work:

This position is located in Ocala, Florida.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements*).  
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan, for more information, please visit Corebridge Financial).
• Flexible Spending Accounts;
• And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com.

*Seasonal and part-time OPS employees (less than 30 hours average per week) refer to the links above for detailed eligibility requirements.

Special Notes: DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

HR_VeteransPreference@dep.state.fl.us

HR_Recruitment@FloridaDEP.gov

An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at (850) 245-2511. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.