OPS-Administrative Assistant I - 77904047

Requisition No: 877861 

Agency: Florida Fish and Wildlife Conservation Commission

Working Title: OPS-Administrative Assistant I - 77904047

 Pay Plan: Temp

Position Number: 77904047 

Salary:  $17.92 an hour 

Posting Closing Date: 07/05/2026 

Total Compensation Estimator Tool

FWC Mission Statement:  Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Position Number: 77904047

Location: 1239 SW 10th St Ocala Fl 34471

Rate of pay: $17.92 an hour with potential for health benefits

Supervisor: Dwayne Carbonneau for inquiries Dwayne.Carbonneau@MYFWC.COM (352) 620-7726

Broadband Code: 43-6011-02

Region: Northeast

Class Title: OPS Administrative Assistant I

County: Marion

Working Hours:  8:00am – 5:00pm

Residency Requirement:  None

Employment in this position is contingent upon a satisfactory criminal history record check.

Agency information

Our organization: The FWC envisions a Florida where fish and wildlife are abundant and thriving in healthy and connected natural landscapes with vital working lands and waterways; where natural resources are valued and safely enjoyed by all; and wherein natural systems support vibrant human communities and a strong economy.

Our Mission: Managing fish and wildlife resources for their long-term well-being and the benefit of people.

Every organization has an identity that is forged not only by what it does, but by how it conducts itself. The values embedded in our mission and expressed in the vision of the FWC are to make quality decisions by being dynamic, science-informed, efficient,

Minimum Qualifications: A high school diploma and five years of professional experience in administrative work.  A bachelor’s degree can substitute for four of the five years’ experience. 

Description of Duties: 

This position provides administrative assistance and supports the Alligator Management Program, with a special focus on administrative needs of the hunting and farming programs. The incumbent is expected to perform the following duties:

• Answer telephone calls and emails with a focus on providing excellent customer service
• Relay messages and information to appropriate staff
• Preparing equipment operational costs reports
• Track property assigned to the office location
• Process incoming and outgoing mail
• Print and scan documents
• Assist in copying, faxing or other transmission of documents
• Prepare letters, memorandums, notices, and other documents
• Process administrative paperwork related to personnel (hiring, resignation, terminations)
• Proofread prepared materials for correct spelling, punctuation and grammar
• Maintain/purchase office supplies
• Take notes and prepare summaries of meetings
• Make travel arrangements
• Communicate with, and assist, stakeholders and agency personnel
• Reconcile and enter data
• Perform other related duties and special projects as assigned

The Commission expects its employees to be courteous and respectful while assisting Commission customers and stakeholders, ensuring each encounter is as positive as possible.  Employees should promptly resolve questions or problems relating to the Commission, its programs and/or fish and wildlife resources. Employees should seek to gain public support for agency objectives and programs by serving Florida’s citizens in a positive and proactive manner and by listening to what the customer wants and striving to meet their needs. When appropriate, employees will explain the reasons for agency actions or decisions while communicating a consistent FWC point-of-view. Commission employees are responsible for following the provisions and requirements in Section 215.422, Florida Statutes, related to the Comptroller’s rules and FWC’s invoice processing and warrant distribution procedures. Work at FWC is cross-functional meaning duties may cross division/office lines. The Commission expects employees to function across FWC’s organizational structure by providing their skills and expertise wherever needed through work on teams or as directed.

Knowledge, Skills, and Abilities: 

Knowledge of general office procedures and practices.

Knowledge of techniques for handling matters/tasks in a courteous and efficient manner.

Knowledge of and skills in using computer scanners, copy, postage, and fax machines.

Knowledge of and skills to use a multi-line telephone system and associated features.

Skill in providing customer service to internal and external customers.

Skills and abilities to use a personal computer in Microsoft Office, Word, Excel, Access, Outlook, Adobe Acrobat and appropriate computer systems.

Ability to create and organize hard copies and electronic files.

Ability to use proper phone etiquette.

Ability to respond to the public in a calm effective manner.

Ability to think logically and apply problem-solving techniques.

Ability to effectively focus and complete detailed and complex tasks.

Ability to effectively communicate verbally and in writing.

Ability to multi-task effectively within short time frames.

Ability to produce final products within established time frames.

Ability to follow written/verbal instructions. 

Ability to consistently perform in a fast-paced environment.

Ability to establish and maintain effective working relationships with others.

Ability to understand and apply applicable rules, regulations, policies, and procedures

In addition to submitting an electronic State of Florida employment application and completing the qualifying questions, please attach a cover letter.  This letter should at minimum explain your interest in the specific organization and position and identify your most relevant skills or experiences.  Answers to qualifying questions must be validated in the application, resume and cover letter.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.