OPS Senior Clerk-4371010

Requisition No: 882284 

Agency: Financial Services

Working Title: OPS Senior Clerk-4371010

 Pay Plan: Temp

Position Number: 4371010 

Salary:  $15.00 per hour 

Posting Closing Date: 08/28/2026 

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***OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***

CLASS TITLE: OPS SENIOR CLERK

DIVISION: STATE FIRE MARSHAL

BUREAU: FIRE STANDARDS AND TRAINING

CITY: OCALA

COUNTY: MARION

Requirements:

• Six (6) months of experience operating a multi-line telephone system.
• One (1) year of clerical work experience.
• Six (6) months of experience processing payments and handling cash.
• Must possess the ability to reconcile account balances and monitor proper fiscal records.
• Must be able to prepare complex reports and correspondence.
• One (1) year of experience with Microsoft Office Suite. (Word, Excel, Outlook).

Preference:

• Experience answering and directing phone calls.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledgeable of phone systems and phone etiquette. 
• Knowledgeable of Microsoft Office.
• Ability to file reports electronically and manually.
• Ability to identify confidential information.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively.
• Ability to prioritize and meet timelines.

SPECIAL NOTES:

This position requires a security background check, including fingerprint as a condition of employment. 

This position is located at the Fire College in Ocala Florida.

The salary for this position is $15.00 per hour at 40 hours per week.

Employees of the Department of Financial Services are paid on a monthly pay cycle. 

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. 

BRIEF DESCRIPTION OF DUTIES:

• Answering incoming phone calls and aiding customers.
• Learn and assist with the registration process and dormitory system.                         
• Filing documents and reports electronically and manually.
• Working with FCDICE to assist customers.                                                        
• Learn and operate the Raptor badging system.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the   State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.