STAFF ASSISTANT - 64045164

Requisition No: 857124 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64045164

 Pay Plan: Career Service

Position Number: 64045164 

Salary:  $33,760.00 - $ 35,448.00 annually 

Posting Closing Date: 07/29/2025 

Total Compensation Estimator Tool

OPEN COMPETITIVE

Your Specific Responsibilities:

Monitors clinic schedule ensuring clients have current Ryan White eligibility, obtain insurance authorization, if necessary, for clinic visit, notes on schedule clients with ADAP needing enrollment paperwork signed. Runs clients’ insurance coverage through Availity and indicates insurance coverage, Ryan White eligibility, and ADAP participation under clients’ information in HMS.

Assists with schedule changes and client notification.

Maintains ADAP/AIMS spread sheet of all clients receiving HIV services at Marion CHD. Completes monthly Expenditure and FTTY report and enters in PCFMRS by the twentieth of each month.

Monitors client records for proof of HIV status.

Assists with coordination and monitoring clients’ enrollment in the Ryan White program and ADAP ensuring enrollment is current. Scans signed enrollment documents and current lab reports into Provide. Contacts clients within forty-five days of enrollment termination and documents in Provide and HMS. Assists and encourages clients eligible for ADAP provided insurance to follow through during open enrollment period. Follows up as needed with clients regarding ADAP insurance premium payments. Instructs client regarding use of Specialty Pharmacies to obtain medication refills.

Assists with monitoring of ADAP retail medication pick-up in HMS and documents in Provide, attempts client contact if no pick-up noted. Assists clients with medication pick-up for direct dispense at DOH.

Enters and monitors telehealth appointments in the Ryan White Portal noting on the schedule what provider accepted the appointment.

Places supply orders in My FL Market Place to support clinic functions.

Performs other related duties such as, but not limited to, working where assigned at time of a disaster.

Required Knowledge, Skills, and Abilities:

• Ability to communicate effective in English and Spanish, written and verbal.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of Microsoft products for methods of compiling, organizing, and analyzing data.
• Ability to conduct fact-finding interviews.
• Ability to plan, organize, and coordinate work activities.
• Ability to prepare records and reports.
• Ability to maintain strict confidentiality.
• Ability to identify community resources.
• Ability to assist in the development of program manuals, policies, procedures, standards, and rules.
• Ability to prepare and conduct training programs.
• Must complete Provide Enterprise training.
• Must complete CareWare training.
• Must complete PCFMRS/ Ryan White portal training.
• Must complete My Florida Market place training
• Must maintain access to FLEMIS, Availity and Change HealthCare
• Ability to request insurance authorizations.
• Must have access to Emdeon to check for new medications and retail medication pickup status.
• Must be able to lift up to 10 lbs, push, pull, drive and perform demonstrations as assigned.

Qualifications:

Minimum

Fluent in Spanish

Knowledge of Ryan White program

Knowledge of ADAP prgram

Knowledge of insurance verification programs

Experience with Microsoft Office

Preferred

Managing medical office responsibilities

Familiar with CareWare

Familiar with Provide Enterprise

Familiar with Ryan White Portal

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Marion County Health Department

1801 SE 32nd Ave Ocala Florida 34471

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.