RESEARCH AND TRAINING SPECIALIST - 64004689

Requisition No: 805912 

Agency: Department of Health

Working Title: RESEARCH AND TRAINING SPECIALIST - 64004689

Position Number: 64004689 

Salary:  $1618.09 - $1698.99 Biweekly 

Posting Closing Date: 12/28/2023 

FLORIDA DEPARTMENT OF HEALTH

 IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

OPEN COMPETITIVE APPOINTMENT

Class Title: Research and Training Specialist

Position Number: 64004689

Base Salary: $1618.09-$1698.99 Biweekly

Location: 475 Story Road Suite #1

                 Ocoee, FL 34761

DOH/Orange is a tobacco free agency.                        

**NOTE: All responses provided to the qualifying questions for this advertisement must be verifiable on your State of Florida, Employment Application. All questions will be verified and must be documented on your application for it to be considered valid. **

YOUR SPECIFIC RESPONSIBILITIES:

This is a professional position requiring independent action and will be responsible for the training and quality assurance programmatic aspects of the programs. This position is responsible for preparing and conducting training programs for Healthy Start program team members on the service modalities, and program specific policies and procedures. This position is also responsible for the performance of quality assurance and improvement activities to assure compliance with service delivery, contracted requirements and statewide standards and guidelines.

Reviews and evaluates the work of care coordinators (counselors and nurses). Monitors and evaluates the appropriateness of performance through regular quality assurance and improvement activities (record reviews, field/site visits, peer reviews, report analysis and personal interviews with program participants to verify evidence of service delivery, quality of service delivery, and to ascertain customer satisfaction with services). Monitors operation activities to meet specific measurable service objectives to assure compliance with service delivery, contracted requirements and statewide standards and guidelines. Investigates, assesses, analyzes and makes recommendations to resolve issues and problems. Recommends operation policies, including creating, updating, interpreting policies, protocols, procedures and tools for deployment. Develops and/or update program written internal quality assurance plan.Register and complete car seat training in order to facilitate the classes and conduct car seats inspections. Register and complete FDOT Defensive Driving Training and test.

Develops, coordinates, evaluates, and conducts appropriate pre-service, in-service and staff development training. Provides direction and guidance to program personnel on policies, program requirements, procedures, protocols and methods to perform their jobs. Assesses training needs, establishes priorities, identifies resources and develops training plans.

Prepares training records, corrective action plans, reports (narrative and statistical reports) and correspondence. Compiles relevant data, track trends, and improvement activities. Prepares reports on case record reviews, field investigations, and personal interviews identifying types of errors, causes of errors, and recommends corrective action to reduce incidences of errors. Acts as training point person for program; tracks completion of mandatory trainings and notifies appropriate supervisor of non-compliance.

Collaborates with Healthy Start Coalition of Orange County, Coordinated Intake and Referrals home visiting advisory committee and other community organizations providing services to pregnant women, infants and families. Provides annual required training to contracted vendors. Serves on interdisciplinary teams to develop optimum resolutions; carries out the implementation of solutions.

Attends staff meetings, in-service and trainings. Ensures professional development by completing mandatory trainings, webinars and on-line trainings. Participates in program conferences, calls and curricula development to develop and improve training programs and to provide timely updates to service delivery requirements.

Performs special projects as assigned.  Performs related duties as required including such activities as overseeing and scheduling of interns and volunteer activities.

REQUIRED  KNOWLEDGE, SKILLS AND ABILITIES: 

Knowledge of: social, economic and health services objectives; maternal infant care issues; community resources; the principles of  human behavior, learning, and communication; principles, methods and techniques of training or instruction; and effective verbal and written communication 

Skill in: Intermediate computers skills in Microsoft Suite (Word, Excel and PowerPoint) for training/presentation materials

Ability to: plan, develop, coordinate, conduct, monitor, and evaluate training plans, materials, curricula, activities, data, reports and work assignments; train individuals or groups of people; utilize audio-visual materials for training purposes and communicate effectively

Knowledge of: methods of compiling, organizing and analyzing data; quality assurance/quality improvement processes; problem-solving techniques; and effective verbal and written communication 

Skill in: Intermediate computers skills in Microsoft Suite (Word, Excel and PowerPoint) for data entry, and development of reports

Ability to: plan, develop, coordinate, conduct, monitor, and evaluate service delivery, record documentation, data, reports and work assignments;  collect

evaluate and analyze data to develop alternative recommendations, document work flow and other activities relating to the improvement of operational and management practices; utilize computer data bases to extract information and reports; organize data into logical format for presentation in technical and analytical reports, develop documents and other written materials; conduct fact finding research;  detail-oriented; results-oriented; utilize problem-solving techniques and make decisions; evaluate and the delivery of services and implement corrective actions; provide technical assistance regarding program and client concerns; formulate policies and procedures; understand and apply applicable rules, regulations, policies and proceduresand communicate effectively

Knowledge of: effective verbal and written communication

Skills in: Intermediate computers skills in Microsoft Suite (Word, Excel and PowerPoint) for data entry and report development

Ability to: collect, evaluate and analyze data to develop alternative recommendations, document work flow and other activities relating to the improvement of operational and management practices; utilize computer data bases to extract information and reports; organize data into logical format for presentation in technical and analytical reports, develop documents and other written materials; conduct fact finding research;  detail-oriented; results-oriented; utilize problem-solving techniques and make decisions; and to communicate effectively

Knowledge of: effective verbal communication

Ability to: communicate effectively;  actively listen; establish and maintain effective working relationships with others; and plan, develop, coordinate and schedule;

Ability to: effectively communicate; actively listen; and establish and maintain effective working relationships with others

Ability to: determine work priorities and ensure proper completion of work assignments; multi-task, detail-oriented; work independently with minimal supervision; and effectively communicate

Ability to: plan, develop, coordinate, and schedule; and effectively communicate

Minimum Qualifications:

• A bachelor’s degree from an accredited college or university or higher in social work, social sciences (psychology, human services, biology, sociology) or a health-related field as nursing, health education, health planning or health care administration.
• Experience in researching, developing, presenting, and evaluating technical and professional trainings.
• Experience in conducting professional training to employees including web-based training seminars to individuals or group of people.
• One year of verifiable experience in developing, presenting and coordinating staff development programs.
•  
• One year of verifiable professional experience in compiling, analyzing data, evaluating processes and producing action plans/written reports on the results.
• A valid FL driver’s license or state identification card OR a valid driver’s license from another state (you will be required to get a FL driver license within 30 days of hire).
• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 

Preferred Qualifications:

• One year of verifiable experience in conducting Training Needs Assessments to identify training needs and gaps in training.
• One year of verifiable professional experience in conducting quality assurance activities.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Work Location: 475 Story Road Suite #1 Ocoee, FL 34761

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other     supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. A background screening will be completed on each applicant selected for a position designated as "sensitive" and a drug test will be conducted on each applicant selected for positions designated as "safety sensitive" in accordance with department policies (Background Screening DOHP 60-5-08 and Drug Free Workplace DOHP 60-9-99). . Any misrepresentations or omissions will disqualify you from employment consideration.

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbent may be required to perform emergency duty before, during and/or beyond normal business hours and/or days. We request that all applications be completed online with People First. No faxed or mailed applications will be accepted by the agency. Applicants will be contacted directly if selected for an interview.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.