SENIOR CLERK - 64063144

Requisition No: 858337 

Agency: Department of Health

Working Title: SENIOR CLERK - 64063144

 Pay Plan: Career Service

Position Number: 64063144 

Salary:  $34,760 - $37,419.20 annually 

Posting Closing Date: 08/18/2025 

Total Compensation Estimator Tool

Senior Clerk – Position #64063144

Open Competitive

Your Specific Responsibilities:

• Interviews applicants for the WIC program to determine initial and continuing financial eligibility based on established criteria, as necessary.
• Completes the certification process for WIC clients by issuing WIC EBT, VOC cards with appointments, having the clients complete the back of the form, conducting immunizations surveillance, providing instructions for use of the WIC EBT and records. Issues WIC Benefits to WIC clients for routine pickups and schedules appointments for the next contact.
• Serves as Vendor Manager representing WIC on any vendor-related problem or issue, prepares vendor in-services for same. Serves as vendor-client liaison during investigations regarding vendor management related situations, reports to the WIC Supervisor regarding status and disposition of same. Conducts vendor training and surveillance at chain and independent stores and prepares reports on conditions of each store. Reviews the monthly Vendor Error Report to identify redemptions errors and places food locks on the identified clients' computer records.
• Provides low risk second nutrition education contact to WIC Clients.
• Responsible for VOC card issuance and maintenance of inventory utilizing a manual log and the computer.
• Responsible for maintaining inventory of purchased special formula.
• Responsible for disposition of Duplicate Client Report and other FL-Wise report
• Functions as back up for various other WIC positions including determination of WIC financial eligibility, processing of T-30's report, which require monthly attention, voter registration for certification.
• Participates in quality improvement activities. Attends and participates in staff meetings, in-services, and staff development activities. Responsible for WIC outreach activities.
• Investigates cases of potential fraud or program violations.  Research may require the incumbent to access Facebook, Craigslist, or other social media websites to identify, track and document potential WIC fraud and abuse. Collects evidence and recommends corrective actions or penalties as appropriate. Serves as an expert witness in trials or hearings.
• Prepares and submits weekly EAR reports, biweekly timesheets, and travel reimbursement, according to established format & procedures. Prepares special reports and performs assignments and/or other related duties as required by the WIC Director.

Required Knowledge, Skills, and Abilities:

• • Understanding written sentences and paragraphs in work related documents
  • Communicating effectively with others in writing as indicated by the needs of the audience
  • Knowing how to find information and identifying essential information
  • Talking to others to effectively convey information
  • Listening to what other people are saying and asking questions as appropriate
  • Using mathematics to solve problems
  • Inspecting and evaluating the quality of products
  • Knowing how to find information and identifying essential information
  • Adjusting actions in relation to others' actions
  • Knowledge of administrative and clerical procedures and systems
  • Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques
  • Knowledge of computer software including applications

   

Qualifications:

Minimum - 

 Able to work before, during and or/beyond normal work hours or days in the event of an emergency

A High School Diploma or its equivalent can be substitute for one year of the required work experience

Valid Florida Driver’s License

Preferred - 

Bilingual, fluent in both English and Spanish

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Okeechobee County Health Department

1728 NW 9th Av

Okeechobee, Fl. 34972

 The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.