832509 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40043136

JOB TYPE:    FULL TIME / Career Service    
POSITION LOCATION:      Orlando, FL (relocation benefits are not available for this position) 

Employment Security Representative I
OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

The Career Consultant (Employment Security Representative I) will market employment and training programs; serving individuals who are unemployed and/or seeking new jobs; providing career counseling services to individuals with vocational needs by determining vocational interests, aptitudes and training; referring individuals to appropriate private and/or public agencies for aid, assistance or training; and or securing the cooperation of employers in the placement of referrals.

• Promotes and supports training opportunities and labor exchange services within a CareerSource Center.
• Supports organizational and employment training events.
• Provides services to individuals as required which may include but is not limited to:  assisting applicants in obtaining appropriate employment by evaluating skills, work experience, abilities and education.
• Refers applicants to appropriate available job openings; and works with customer to craft the right fit in choosing an occupational field.
• This position responsible for providing and documenting basic labor exchange services in the appropriate data base.
• Perform duties of Customer Service Specialist when necessary
• Performs other related duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of the principles and techniques of effective communication
• Knowledge of applicable laws, regulations, policies and procedures
• Ability to prepare correspondence relating to an employment security program.
• Ability to maintain records and prepare reports.
• Ability to communicate effectively.
• Ability to establish and maintain effective relationships with others.
• Ability to conduct interviews and investigations.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to collect, record, evaluate and analyze data.
• Ability to work independently.
• Ability to plan, organize and coordinate work assignments.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Minimum:

• Must possess or obtain certification as a Workforce Professional within one year of employment in the position.
• Occasional local travel throughout the county and/or infrequent travel outside of the county may be required; must furnish own transportation.
• Duties and responsibilities of this position must be performed at the official work site of the Department.

Pay:  $33,760.00 - $36,335.00 Annually 

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        

The Employment Security Representative I serves as a Career Consultant providing customer service in the CSCF center to career seekers to advise of services and programs, referring to employment and training opportunities.

The Difference You Will Make:

Together FloridaCommerce and CSCF helps change people’s lives, transform businesses, and create deeper prosperity for our community. Both FloridaCommerce and CSCF, strive to maintain a purpose-driven company culture that values integrity, innovation, and fun. Staff and community partners exemplify high standards of leadership and share a common vision for inspiring people, transforming businesses, and elevating the Central Florida community.

You will connect workers to jobs and businesses to talent. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future. 

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work

Central Florida is a magical place that is known for its warm weather and hospitality. With the moniker “The City Beautiful” there’s an incredible mix of fun things to do in Orlando and surrounding area that make it an ideal place to work, play and live. Orlando is also one of the fastest growing metropolitan areas in state with major job industries in hospitality, health care and technology. From major sporting events to its cultural arts and theater performances, Orlando has something for everyone.

Orlando is:

• Home to major higher learning institutions such as: University of Central Florida (UCF), Valencia Community College (VCC), Rollins College, and Full Sail University
• Approximately 90 minutes from many amazing beaches

• Within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth      

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.