886379 - GOVERNMENT OPERATIONS CONSULTANT III - 40046105 (Senior Reporting Analysts)

Requisition No: 886379 

Agency: Commerce

Working Title: 886379 - GOVERNMENT OPERATIONS CONSULTANT III - 40046105 (Senior Reporting Analysts)

 Pay Plan: Career Service

Position Number: 40046105 

Salary:  $61,029.96 annually 

Posting Closing Date: 11/03/2026 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /      Career Service

POSITION LOCATION:      Tallahassee, FL (relocation benefits are not available for this position) 

Senior Business Analyst

Government Operations Consultant III

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

This position serves as a Senior Business Analyst in the Program Performance Unit of the Bureau of Labor Market Statistics’ Data Services Section, supporting Workforce Services and all Department program areas. In this role, the employee functions as a subject matter expert for the Power Platform, SharePoint, and related Microsoft 365 tools. The Senior Business Analyst collaborates with stakeholders across the agency on data solution projects, process improvements, and business requirements gathering, translating operational needs into viable technical solutions that support program objectives and agency-wide operations.

The Senior Business Analyst also serves as a lead resource for the Program Performance Unit’s Power Platform environment and its SharePoint site administration and development responsibilities. The position oversees the design, development, and implementation of complex end‑to‑end business solutions using Microsoft Power Apps, Power Automate, SharePoint, and other Microsoft 365 tools. Responsibilities include architecting new applications, building automated workflows, developing advanced SharePoint site structures, and ensuring that all solutions meet operational, functional, and compliance requirements across multiple program areas.

The Senior Business Analyst provides advanced technical support and serves as a senior‑level counterpart to the Program Performance Unit’s junior analyst positions, supporting, guiding, and enhancing their work by leading complex solution development, establishing standards and best practices, and ensuring alignment across shared projects, tools, and workflows. This includes mentoring and developing the skills of the junior analysts to ensure consistent practices and shared understanding of tools and processes.

Serves as a project lead on modernization and process improvement initiatives, providing insight into business logic and rules and ideas for project efficiencies.  As a project lead, employee is responsible for project planning, ensuring timely and accurate completion of tasks and deliverables, and ensuring that project team priorities align with business needs. This includes examining and mapping business processes, identifying opportunities for efficiency, and developing actionable recommendations for leadership.

Responsible for ensuring continuity of operations (COOP) for all Program Performance Unit processes, including maintaining detailed work-paper records of assumptions, methodologies, workflows, and solution designs. The employee prepares and issues instructions, process maps, and technical guidance related to the development, deployment, and maintenance of Power Platform and SharePoint solutions, as well as reporting products.

Coordinate with Program Performance Manager, Data Services Administrator, and other leadership team members to provide continuous project status updates, operational enhancement recommendations, and strategic insight into the unit’s solution portfolio.

Responsible for preparation and delivery of training to team members and program area staff on Power Platform tools, SharePoint functionality, solution usage, and Program Performance Unit products.

Collaborates with program area staff on data projects, process improvements, and general business needs, helping to interpret business requirements and develop them into viable reporting tools and processes.

Other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of FloridaCommerce programs.
• Knowledge of data types, collection methods, usage, and storage.
• Skill in Microsoft Excel and SharePoint.
• Proficiency in Microsoft Power Platform tools, including Power Apps and Power Automate.
• Proficiency in SharePoint site administration, content management, and site development.
• Skilled in communication and relationship building to collaborate with diverse teams, agency partners and internal/external customers.
• Knowledge of process mapping techniques
• Ability to collect, evaluate, and analyze data to develop alternative recommendations, solve problems, document workflow, and other activities relating to the improvement of operational and management practices.
• Ability to learn and incorporate new software tools.
• Ability to conduct fact finding research.
• Ability to utilize problem solving techniques.
• Ability to understand and apply applicable rules, policies, and procedures relating to operational management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• Ability to travel.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

• Duties and responsibilities of this position must be performed at the official work site of the Department.
• Ability to travel.

Preferred:

• 1+ year experience in SharePoint site administration, content management, and site development.
• 1+ year experience in Microsoft Power Platform tools, including Power Apps and Power Automate.

Pay:

$61,029.96 Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Senior Business Analyst serves as a technical and operational expert for the agency, leading the design, development, and implementation of complex business solutions using the Microsoft Power Platform, SharePoint, and related tools. This role collaborates with stakeholders across multiple program areas to translate business needs into effective technical solutions, streamline processes, and support data‑driven operations. The position oversees solution architecture, provides advanced technical support, mentors junior analysts, leads modernization and process‑improvement projects, maintains continuity of operations, and delivers training and guidance to staff to ensure consistent, efficient, and compliant use of the Program Performance Unit’s tools and systems.

The Difference You Will Make:

The mission of the Bureau of Labor Market Statistics (LMS) is to produce, analyze, and deliver timely and reliable labor statistics to improve economic decision-making. The LMS Data Services Section is responsible for managing the economic data produced and acquired by LMS staff and creating useful data products that benefit Floridians and help drive economic policy. The Data Services Section also aids numerous other FloridaCommerce Program areas with data analytics and business intelligence, helping to turn data into useful information.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:  

Orlando is a magical city that is known for its warm weather and hospitality. Nicknamed “The City Beautiful” there’s an incredible mix of fun things to do in Orlando that make it an ideal place to work, play and live. Orlando is also one of the fastest growing metropolitan areas in state with major job industries in hospitality, health care and technology. From major sporting events to its cultural arts and theater performances, Orlando has something for everyone.

Orlando is:

• Home to major higher learning institutions such as: University of Central Florida (UCF), Valencia Community College (VCC), Rollins College, and Full Sail University
• Approximately 90 minutes from many amazing beaches
• Within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

*  State Group Insurance coverage options

(health, life, dental, vision, and other supplemental option)

*  Retirement plan options, including employer contributions (www.myfrs.com)

*  Nine paid holidays and a Personal Holiday each year

*  Annual and Sick Leave Benefits

*  Student Loan Forgiveness Program (Eligibility required)

*  Flexible Spending Accounts

*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)

*  Ongoing comprehensive training provided

*  Career Growth

*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com

* We care about success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.