ADMINISTRATIVE ASSISTANT III - SES - 64054680

Requisition No: 886315 

Agency: Department of Health

Working Title: ADMINISTRATIVE ASSISTANT III - SES - 64054680

 Pay Plan: SES

Position Number: 64054680 

Salary:  $1,705.88 - $1,865.38 Biweekly 

Posting Closing Date: 11/01/2026 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH

 IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

Internal Agency Opportunity

 Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Class Title: Administrative Assistant III-SES

Position Number: 64054680

Base Salary: $1,705.88 - $1,865.38 Biweekly

Location: 6101 Lake Ellenor Drive, Orlando, FL 32809

**DOH – Orange is a tobacco free agency.

**This advertisement may be used to fill future vacancies as they become available.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

JOB DUTIES AND RESPONSIBILITIES:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensure proper coverage, and complete timesheets.
The role oversees daily administrative and operational functions by assigning work, monitoring productivity and service quality, reviewing work processes, resolving operational issues, and implementing strategies to improve workflow and customer service. The incumbent evaluates administrative processes and recommends improvements to enhance program efficiency and support organizational objectives. Administrative responsibilities include ensuring accurate collection of demographic information; screening participants for WIC income eligibility; completing required FL WiSE system screens; and processing temporary certifications and ineligibility documentation. Staff under this role’s supervision also review immunization records, schedule appointments, and provide participants with clear information on program services, rights, responsibilities, and WIC EBT benefits. The position addresses escalated participant issues and ensures timely referrals to internal and community programs.
The role also supports nutrition related administrative tasks by ensuring proper completion of height/length and weight measurements, maintaining clean and calibrated anthropometric equipment, issuing food benefits and special formulas, and ensuring accurate distribution of required documents. Responsibilities include overseeing CLIA waived hemoglobin testing, ensuring calibration and daily controls of Hemocue analyzers, maintaining laboratory logs, and keeping work areas clean and organized. This position ensures accurate completion of nutrition questionnaires; Nutrition History and Breastfeeding screens; and second nutrition education contacts for individuals or groups. The incumbent ensures that nutrition and breastfeeding education follows approved themes, lesson plans, and state and local guidelines, and that documentation is completed correctly in FL WiSE.
Administrative responsibilities include developing, preparing, and maintaining reports, workload statistics, correspondence, and operational records for management review. The position analyzes data trends, prepares recommendations for operational improvements, and submits required monthly, quarterly, and ad hoc reports to support planning, decision making, and performance monitoring. The role interprets and communicates administrative policies, operating procedures, and program requirements to staff, providing coaching and technical assistance related to workflow expectations, customer service standards, and compliance.
The incumbent assists leadership with budget administration by monitoring expenditures, forecasting supply needs, and ensuring fiscal accountability. Responsibilities include coordinating procurement and inventory management of office supplies, educational materials, forms, and resources used throughout the WIC Program in Orange County. The position facilitates staff meetings, trainings, and other program activities, preparing agendas, presentations, reports, and supporting materials. The incumbent assists leadership with administrative initiatives that support division goals and objectives.
Program performance is monitored by analyzing workload data, identifying trends, evaluating operational effectiveness, and recommending improvements that support quality assurance, customer satisfaction, and efficient resource use. The incumbent represents program leadership during meetings and collaborative initiatives as assigned. The position maintains professional competency through participation in required training, staff development, supervisory development programs, and federal and state WIC training.
Performs other related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION: 

The position requires comprehensive knowledge of supervisory principles and organizational practices, strong communication, planning, and decision‑making skills to effectively lead a team. Must be able to motivate, train, and evaluate employees; establish clear performance expectations; and provide ongoing feedback to support staff development. Ability to plan with excel and window programs to be able to manage schedules, ensure adequate coverage, and maintain accurate timesheets. Must demonstrate the ability to foster teamwork, resolve conflicts with professionalism, and handle sensitive personnel matters with discretion, ensuring a productive and accountable work environment.

Knowledge of administrative operations, workflow management, and customer service principles, ability to assign work, monitor productivity, and guide staff in maintaining high service quality. Skills in evaluating operational processes, resolving issues efficiently, and implementing strategies that improve workflow and support organizational goals. Expertise using FL WiSE system and ensure accurate processing of temporary certifications and ineligibility documentation. Strong problem‑solving and communication skills to address escalated participant concerns and coordinate timely referrals to internal and community resources.

Strong knowledge of nutrition support procedures, anthropometric standards, and laboratory quality assurance, along with the ability to oversee accurate height, weight, and length measurements, maintain calibrated equipment, and ensure proper issuance of food benefits and special formulas.  

Strong analytical, administrative, and communication abilities to develop, prepare, and maintain reports, workload statistics, correspondence, and operational records for management review. Skilled in analyzing data trends, identifying areas for operational improvement, and preparing clear recommendations that support effective planning, decision making, and performance monitoring. In addition, the incumbent must demonstrate the ability to interpret administrative policies, operating procedures, and program standards, and to communicate these effectively to staff while providing coaching and technical assistance related to workflow expectations, customer service practices, and compliance obligations.

Skilled in coordinating procurement and inventory systems to ensure that office supplies, educational materials, forms, and WIC pamphlets. The role also requires the ability to plan and facilitate staff meetings, trainings, and program activities by preparing agendas, presentations, reports, and supporting documents. In addition, the incumbent must possess the ability to assist leadership with administrative initiatives that advance division goals and objectives, relying on strong organizational, communication, and project‑coordination abilities to ensure successful implementation.

Program performance is monitored by analyzing workload data, identifying trends, evaluating operational effectiveness, and recommending improvements that enhance quality assurance, customer satisfaction, and efficient use of resources. The position also maintains professional competency by participating in required training, staff development activities, supervisory development programs, and federal and state WIC trainings.

The incumbent performs other related duties as assigned to support program operations and ensure the efficient functioning of the department.

MINIMUM QUALIFICATIONS:

Must have WIC experience in the last 3 years.

Must have experience training others.

Must have professional work experience performing bookkeeping, accounting and/or inventory management work.

Must have at least one year professional customer service experience in a health or social service agency.

Have a current valid Florida Driver’s License. If not, you will be required to get a Florida Driver’s License within 30 days of hire. 

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 

This position is a full-time, in-office position. Are you willing to physically come in the office to perform the duties & responsibilities of the positions.

This position requires current authorization to work in the United States without employer sponsorship. The Department of Health is unable to provide employment visa sponsorship. You must be authorized to work in the United States without employer sponsorship.

Where You Will Work:

Work Location: 6101 Lake Ellenor Drive, Orlando, FL 32809

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. 

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.