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Date: Sep 1, 2017

Location: ORLANDO, FL, US, 32801

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 19575 

Agency: Agency for Health Care Administration

Working Title: ADMINISTRATIVE SECRETARY - 68044433

Position Number: 68044433 

Salary:  $863.60 BI WEEKLY 

Posting Closing Date: 09/30/2017 

This is an administrative position in the Orlando Medicaid Field Office, within the Bureau for Recipient and Provider Assistance within the Division of Medicaid, Agency for Health Care Administration.  The incumbent in this position is responsible for providing clerical assistance to Field Office staff. The incumbent in this position shall maintain up-to-date knowledge of the Florida Medicaid program and the operation of the Medicaid field office.

Provides administrative support to all units of the field office.
Performs basic clerical duties in the office. Utilizes Microsoft Office programs and inputs data in a timely and accurate manner.
Prints and prepares mailings for the field office. 
Assist the LTC facility liaison to facilitate contact with and tracking of recipients residing in Assisted Living (ALF) or Skilled Nursing (SNF) Facilities that are closing or have been terminated from the Florida Medicaid program.
Assist with creating, maintaining, and updating databases.
Receives, screens and routes telephone calls related to policy and procedures and shares the reception duty for the office.
Receives, screens, and distributes all incoming mail. Prepares, meters, and distributes outgoing mail.  Assures pick-up and delivery of mail.
Operates and/or utilizes a variety of standard business and office machines and equipment including computer, typewriter, mail meter, fax machine, copier, etc.
Assists staff with assembling training packets.



  • Knowledge of principles of correct grammar usage.
  • Knowledge of administrative principles, office procedures, and basic filing practices.
  • Knowledge of methods of compiling, organizing, and analyzing data.
  • Knowledge of standard business formats and styles for letters and business forms.
  • Skill in typing and using office equipment.
  • Skill in working with various computer programs such as Microsoft Word, Excel, Access, and Outlook.
  • Ability to proofread typed material and other documents for errors and make necessary corrections.
  • Ability to plan, organize, and coordinate work assignments.
  • Ability to establish and maintain effective working relationships with colleagues in a team environment.
  • Ability to work independently.
  • Ability to answer telephone calls and route calls appropriately.
  • Ability to organize files and other records.



  • One year of secretarial or office clerical work experience.
  • One year of work experience using Microsoft Office software applications (Word, PowerPoint, Excel, Outlook, etc.)
  • Possession of a professional secretary certificate, or completion of vocational/technical training in an area of secretarial science or office/business studies, or one year of college education from an accredited college or university can substitute for the year of work experience.                                                                                                                                                             


Charlie Foster 407-420-2481

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Orlando