COLLECTIONS SPECIALIST SUPERVISOR - 73001435

Requisition No: 878644 

Agency: Department of Revenue

Working Title: COLLECTIONS SPECIALIST SUPERVISOR - 73001435

 Pay Plan: SES

Position Number: 73001435 

Salary:  $61,801.56 / annually 

Posting Closing Date: 07/13/2026 

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Florida Department of Revenue

General Tax Administration

Collections Specialist Supervisor (Revenue Administrator III - SES)

Orlando

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s General Tax Administration program collects the revenue that maintains the state’s infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a Collections Specialist Supervisor - Revenue Administrator III - SES position in the General Tax Administration Program's, Receivables Management, Field Operations - Collection Process in the Orlando Service Center. The incumbent prioritizes and allocates workloads, manages vacancies, identifies and analyzes workflow, performs costs/benefits analyses, implements process improvements, creates and maintains reports and presentations, and manages a work unit by establishing expectations, monitoring performance, providing feedback, and fostering open communication. Additionally, the incumbent is responsible for contacting taxpayers to resolve tax liabilities, recommending compromises, making corrections, and collecting tax, penalty, interest, and fees due to the State of Florida.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue in the General Tax Administration Program.
• Three years of experience working in the General Tax Administration Program's Receivables Management Collection Process.                                     

SPECIAL NOTES:

• This position travels locally to taxpayers’ business locations. In addition, occasional overnight travel may be necessary for training purposes. For all travel, you will use your own means of transportation. Travel costs will be reimbursed according to agency policy. 
• This position requires overtime which may include weekends.

SALARY: The hiring salary for this position generally will not exceed $5,150.13 monthly/$61,801.56 annually.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Trianny Berrios-Lazala, (850) 617-8443, Trianny.Berrios-Lazala@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.