COMMUNITY AND SOCIAL SERVICE MANAGER I - 64033862

Requisition No: 862099 

Agency: Department of Health

Working Title: COMMUNITY AND SOCIAL SERVICE MANAGER I - 64033862

 Pay Plan: SES

Position Number: 64033862 

Salary:  $2,884.62 - $3,194.35 Biweekly 

Posting Closing Date: 10/08/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH

 IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

OPEN COMPETITIVE APPOINTMENT

Class Title:Community and Social Services Manager I-SES

Position Number:64033862

Base Salary:$2,884.62-$3,194.35 Biweekly

Location: 6101 Lake Ellenor Drive

               Orlando, FL 32809

**DOH – Orange is a tobacco free agency.

NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. *

JOB DUTIES AND RESPONSIBILITIES:

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION: 

Knowledge of:

• Principles and practices of public health leadership, administration, and organizational management.
• State and federal employment laws, workplace policies, and performance management standards.
• Methods for staff development, mentoring, and coaching.
• Basic computer and keyboarding

Skilled in:

• Leading, motivating, and supervising a diverse team in a collaborative environment.
• Effectively communicating performance expectations and providing constructive feedback.
• Conflict resolution, mediation, and fostering a positive workplace culture.
• Time management and scheduling to balance operational and staffing needs.
• WINDOWS, MS OUTLOOK, Internet Explorer, and Excel.

Ability to:

• Establish and maintain effective working relationships with staff, leadership, and stakeholders.
• Make fair and timely personnel decisions in alignment with policies and organizational goals.

• Knowledge of:

  • Evidence-based public health models and best practices in violence/injury prevention and chronic disease prevention.
  • Principles of program planning, implementation, and evaluation.
  • Community health issues, disparities, and population health trends.

  Skilled in:

  • Coordinating multiple large-scale public health programs simultaneously.
  • Translating research and best practices into actionable program strategies.
  • Strategic planning, goal setting, and aligning resources to meet objectives.
  • WINDOWS, MS OUTLOOK, Internet, Explorer, Word, Excel and statistical software

  Ability to:

  • Adapt programs to address emerging health issues and changing community needs.
  • Balance competing priorities while maintaining compliance and accountability.
  • Engage staff and partners in delivering measurable outcomes
  • Communicate effectively both verbally and written.

  To be flexible and work flexible hours. Ability to establish trusting relationships and work effectively with community partners; actively listen to others.

• Knowledge of:

  • Epidemiology, biostatistics, and community health assessment methods.
  • Data collection tools, public health surveillance systems, and reporting standards.
  • Principles of program evaluation and quality improvement.
  • WINDOWS, MS OUTLOOK, Internet, Explorer, Word, Excel and statistical software.

  Ability to:

  • Identify health trends, disparities, and intervention opportunities.
  • Apply evidence to improve program outcomes and justify resource allocation.
  • Communicate complex findings clearly to diverse audiences.

  Skilled in:

  • Analyzing, interpreting, and presenting data in both technical and community-friendly formats.
  • Using data to inform policy, funding, and programmatic decisions.

  Preparing detailed reports and documentation for stakeholders, funders, and leadership.

• Knowledge of:

  • Coalition-building strategies, community engagement principles, and stakeholder collaboration.
  • Public health education and health promotion techniques.
  • Advocacy and policy development processes.

  Ability to:

  • Represent the department in a professional manner across diverse community settings.
  • Build consensus among diverse stakeholders to advance shared health goals.
  • Influence policy and practice through education and advocacy

  Skilled in: Building and maintaining strong 

  • Relationships with community organizations, healthcare providers, and government agencies.
  • Delivering presentations and training sessions tailored to varied audiences.

  Providing technical assistance and resources to enhance partner capacity.

• Knowledge of:

  • Budget development, monitoring, and financial reporting processes.
  • Federal and state grant requirements, compliance regulations, and funding guidelines.
  • Procurement and inventory management procedures.

  Ability to:

  • To communicate effective and interpersonal skills.
  • Ensure fiscal accountability and transparency in program operations.
  • Align financial resources with program priorities and outcomes.
  • Navigate and comply with multiple funding streams and reporting requirements.

  Skilled in:

  • Managing program budgets and monitoring expenditures for compliance.
  • Writing, reviewing, and implementing grant proposals and work plans.

  • Knowledge of:

    • Principles of emergency preparedness, disaster response, and continuity of operations.
    • Public health emergency protocols and incident command structure (ICS).
    • Special needs sheltering and vulnerable population considerations.

    Ability to:

    Work flexible hours, including evenings and weekends, as needed 
  • • during emergencies.
    • Perform duties outside normal responsibilities during disasters and outbreaks.
    • Remain calm and decisive under pressure while safeguarding community health.
    • Physically stand, bend, kneel, and lift at least 25 pounds.

    Skilled in:

    • Rapidly adapting to urgent, high-stress public health situations.
    • Coordinating response efforts across agencies and teams.
           Communicating clearly and effectively during emergencies.

Ability to communicate effectively orally and in writing. Excellent interpersonal, communication, and facilitation skills to work effectively with diverse populations and stakeholders.

Skilled in MS Suite: Excel, Word, Outlook, PowerPoint, Teams, Publisher, Internet Navigation and statistical software's.

 MINIMUM QUALIFICATIONS:

(3) years of verifiable professional experience supervising staff, and managing multiple projects while balancing competing priorities OR a bachelor’s degree from an accredited college or university in public health, health promotion, community health education, health administration or a related field.

(2) years verifiable professional experience leading a public health program and conducting health promotion outreach activities.

(2) years of verifiable professional experience using health data (such as surveillance, community assessments, or program evaluations) to design or improve prevention strategies.

(2) year of verifiable professional experience in collecting, compiling, and analyzing information and data and producing written reports.

This position requires a flexible work schedule beyond the standard 8:00am-5pm hours to support participation in community meetings, health fairs, workshops, and other outreach activities. The incumbent must be available to work occasional evenings and weekends as needed to effectively engage with community members and partners outside of traditional business hours.  

Currently have a valid FL driver’s license or state identification card OR a valid driver’s license from another state (you will be required to get a FL driver license within 30 days of hire.

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency? This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment. 

Preferred

(1) year of experience building and managing partnerships with community organizations, healthcare providers, or other stakeholders to advance prevention initiatives.

(1) year of verifiable professional experience developing or implementing policy, systems, or environmental changes to improve health outcomes, especially in chronic disease, violence and injury and/or maternal child health.

(1) year of verifiable professional experience in developing, managing and monitoring program budgets (including grant-funded budgets).

Special Notes About This Position:

This position requires a flexible work schedule beyond the standard 8:00am - 5:00pm to support participation in community meetings, health fairs, workshops, and other outreach activities. Must occasionally lift and/or move up to 25 pounds.

 Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Orange County

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.  

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.