CREATIVE SERVICES MANAGER - 55013041

Requisition No: 854906 

Agency: Department of Transportation

Working Title: CREATIVE SERVICES MANAGER - 55013041

 Pay Plan: SES

Position Number: 55013041 

Salary:  $88,174.36 - $114,107.99 

Posting Closing Date: 06/28/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

848 / Communications & Marketing

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

CONTACT PERSON: Ivette Ruiz

CONTACT EMAIL ADDRESS: Ivette.Ruiz@dot.state.fl.us

ANTICIPATED BI-WEEKLY SALARY: $3,423.08

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Creative Services Manager -Turnpike Enterprise/Communications & Marketing

This position will lead the Creative Services Team within the Communications and marketing Department, managing multiple concurrent projects that support Florida’s Turnpike Enterprise’s strategic marketing and communication goals.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Turnpike Enterprise

N of I-4 on Turnpike, MP 263

Orlando, FL 32835

Anticipated Salary:

$3,423.08 bi-weekly/$89,000.08 annually

Your Specific Responsibilities:

Lead the Creative Services team within the Communications and Marketing Department, managing multiple concurrent projects that support Florida’s Turnpike Enterprise’s strategic marketing and communication goals. Oversee the development and execution of creative marketing materials, including websites, mobile applications, social media content, graphic design, photography, maps, customer newsletters, and multimedia content. Ensure consistency in branding, messaging, and visual identity across all platforms.

Collaborate with internal teams to align marketing initiatives with Enterprise’s overall brand strategy, ensuring compliance with established brand guidelines and Florida Department of Transportation policies. Work closely with the Marketing Manager and Communications team to develop integrated campaigns and ensure messaging is clear, engaging, and effective. Provide direction on creative content and marketing strategy.

Oversee and provide leadership to internal staff and consultants, managing workload priorities, assignments, project timelines, and deliverables. Establish performance expectations, conduct periodic reviews, and support employee development through training and mentorship.

Perform other duties as assigned, including assisting with department-wide initiatives and special projects.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• branding, visual identity, and marketing principles as they apply to large-scale public infrastructure projects.
• Florida Department of Transportation guidelines, transportation-related communications, and public-sector marketing best practices.

Skills in:

• Strong project management
• Strong verbal and written communication with expertise in proofreading, grammar, and content review.
• Adobe Creative Suite (Illustrator, Photoshop, InDesign), Microsoft Office Suite, WordPress, and other digital content management systems.
• Strong problem-solving and attention to detail

Ability to:

• manage a team, delegate responsibilities, and provide clear direction on creative projects.
• multi-task, prioritize, and manage large-scale projects with multiple stakeholders.
• work collaboratively across departments and with external partners, ensuring creative content meets strategic objectives.
• make data-driven decisions.

 THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.