FAMILY NAVIGATOR - 60075417

Requisition No: 882158 

Agency: Children and Families

Working Title: FAMILY NAVIGATOR - 60075417

 Pay Plan: Career Service

Position Number: 60075417 

Salary:  $65,000-$75,000 

Posting Closing Date: 08/27/2026 

Total Compensation Estimator Tool

Family Navigator Supervisor

Department of Children and Families

Open Competitive

Suncoast and Southern Region 

Current employees will be compensated in accordance with the DCF salary policy.

What you will do:

As the Family Navigator Supervisor, you will provide a pathway to enhance family well-being for families involved in the child welfare system by ensuring that Family Navigators have the tools, resources, and support to promote safe and stable families.

This is a highly responsible mid-management clinical position which administers the delivery of the Family Navigation Model and oversight of the family navigators. This position requires a working knowledge of state and federal laws, administrative rules and regulations pertaining to the mission of behavioral health, substance abuse and mental health, domestic violence components and child protective programs, as well as personnel rules and regulations.

This is professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, along with planning and directing their work.

How you will make an impact:

• Provide direct operational and clinical supervision to Navigators in the performance of all aspects of their duties.

• Ensure that families have the access, engagement, and coordination of services necessary to move forward on their goals and successfully achieve objectives designed to increase safe, independent functioning.

• Identify service needs, coordinating service intervention, and collaboration with system of care partners including the child protective investigator, child welfare case manager, and other subject matter experts who become engaged in assessment and treatment identification.

• Use the family navigator model to deploy strategies designed to rapidly engage families in services, work closely with families and providers, and the reinforcement of delivery of quality services.

• Actively establish relationships with Child Protective Investigations, Case Management and provider staff and support these workers in understanding the effects of active engagement and accurate identification and activation of service needs on behavioral change and family well-being and stability. 

• Assist in resolving systemic barriers encountered by Navigators in their work with families and system partners. 

• Work with other Department leadership as well as programs to integrate the services of Office of Child and Family Well-Being, the Office of Quality Assurance, Substance Abuse and Mental Health, and Economic Self-Sufficiency to ensure inter-agency collaboration with stakeholders in child and adult protection and domestic violence systems.

• Carry out administrative duties such as timesheet approval, performance evaluations and programmatic data monitoring and reporting.

Qualifications:

• Master’s Degree in behavioral health, social work, or related field
• 2+ years’ management experience.
• 5+ years’ experience in Child Welfare or Behavioral Health field (or both collectively).

Preferred Qualifications

• Current or past Child Welfare Certification
• Licensed clinician (LCSW, LMHC, LMFT) or similar licensure.

Knowledge, Skills, and Abilities:

• Ability to use logic and analysis to identify the strengths and weaknesses of different approaches
• Ability to motivate, and direct people as they work by identifying the best people for the job.
• Knowledge of information gathering, knowing how to find information, and identifying essential information. 
• Problem Identification: Identifying the nature of problems.
• Systems Evaluation: Looking at many indicators of system performance
•  Knowledge of principles and processes involved in business and organizational planning, coordination, and execution.
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Knowledge of policies and practices involved in personnel/human resource functions
• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
• Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. 
• Knowledge of human behavior and performance, mental processes, psychological research methods, and the assessment and treatment of behavioral and affective disorders.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico.  In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater.  And if the beach isn’t your scene, there are 175 state parks to explore!  Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love.  The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.