GOVERNMENT OPERATIONS CONSULTANT I - 64003962
Requisition No: 860476
Agency: Department of Health
Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 64003962
Pay Plan: Career Service
Position Number: 64003962
Salary: $1821.13 - $1839.34 Biweekly
Posting Closing Date: 09/17/2025
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FLORIDA DEPARTMENT OF HEALTH
IN ORANGE COUNTY
JOB OPPORTUNITY ANNOUNCMENT
Internal Agency APPOINTMENT
Class Title: Government Operations Consultant I
Position Number: 64003962
Base Salary: $1821.13 - $1839.34 Biweekly
Location: 6101 Lake Ellenor Drive
Orlando, FL 32809
**DOH – Orange is a tobacco free agency.
**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **
JOB DUTIES AND RESPONSIBILITIES:
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The position based at the Lake Ellenor (Women, Infants, and Children) WIC office plays a vital role in supporting the WIC Program’s operations, with a primary focus on managing perpetual inventories of special formulas and nutritional products. This responsibility is carried out in strict alignment with state WIC policies and procedures, specifically outlined in DHM 150-24. This position spends majority of the time engaged in maintaining perpetual inventories for WIC Program special formulas/WIC nutritional’s according to state WIC program policies and procedures. This includes notifying designated personnel of incoming orders, processing formula transfers using the FL-WiSE system, and forwarding documentation within required timeframes. The employee also oversees the return or destruction of expired or unused formulas, coordinates deliveries to other local agencies, and prepares bulk shipments by packing, labeling, and organizing transportation. Monthly, the employee receives inventory reports from each WIC site and compiles a master inventory for the local agency. All inventory is reconciled by the 15th of each month, ensuring accuracy and compliance with DHM 150-24. Documentation of disbursements is maintained meticulously, and the employee is responsible for distributing formulas to WIC sites. Beyond inventory duties, the position participates in local, state, and federal audits, management reviews, and annual self-monitoring assessments. Quality improvement site reviews are conducted using FL-WiSE to verify eligibility records, inventory security, and compliance with program procedures. The employee develops spreadsheets, databases, and other tracking tools to monitor operations and meet mandatory requirements. In addition to inventory management, the role serves as backup support for the WIC vendor manager, assisting with electronic benefits (EBT) card inventories, conducting quality assurance site reviews, and supporting voter registration efforts within the program. Reporting responsibilities include producing quarterly reports upon request. The employee also communicates with the State WIC office to ensure timely payment of invoices and assists with documentation to maintain compliance with Section 215.422 of the Florida Statutes and Chapter 3A-24 of the Florida Administrative Code. Travel may be required; In the absence of a county vehicle, employees are responsible for securing reliable transportation to fulfill their duties effectively during the workday. Administrative tasks are completed in accordance with agency and division guidelines, including submitting EARS reports, travel forms, timesheets, and assignments. Daily email communication is expected, and interactions with vendors, the public, and staff are conducted with courtesy and professionalism. The employee attends staff meetings, trainings, and other required gatherings, and fulfills additional duties as assigned by the supervisor. Performs other related duties as required. |
KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION:
This position requires strong organizational skills and attention to detail to manage perpetual inventories of WIC special formulas and nutritional products. The employee must be proficient in using the FL-WiSE system to process transfers, maintain accurate documentation, and coordinate deliveries. Knowledge of state WIC policies, especially DHM 150-24, is essential, along with the ability to reconcile monthly inventories and communicate effectively with staff and partner agencies. Knowledge of DOH ordering and purchasing policy and procedures. Effective written and oral communication. Skilled in Excel computer program.
Strong analytical and organizational skills to support program oversight and compliance. The employee must be proficient in using the FL-WiSE system to conduct quality improvement site reviews to ensure accurate eligibility records and secure inventory practices. Proficiency in developing spreadsheets and databases is essential for tracking operations and meeting reporting requirements. Effective written and oral communication. Skilled in Excel computer program.
Strong administrative and communication skills to manage reporting and financial documentation. The employee prepares quarterly reports, bi-weekly time and service logs, and travel reimbursement requests in line with departmental procedures. Ability to understand WIC policies and procedures. Ability to utilize problem-solving techniques. Ability to work independently. Knowledge of DOH ordering and purchasing policy and procedures.
Knowledge of WIC Program policies and procedures. Effective organizational and time management skills. Skilled in effective interpersonal communication. Ability to extract and compile data. Ability to effectively analyze data. Ability to present information to groups. Effective written and oral communication. Skilled in Excel computer program.
Knowledge of Microsoft Edge, Microsoft Windows, Outlook, Excel, and Word, Google Chrome.
MINIMUM QUALIFICATIONS:
1-3 years of verifiable customer service experience.
Must have a current valid Florida Driver's License, if not will be required to get a Florida Driver's License with 30 days of hire.
Requires the incumbent to travel to other WIC locations throughout Orange County. In the absence of a county vehicle you must have access to a personal vehicle or reliable transportation.
Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to ot threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also inculde in-state and/or out-of-state deployment.
Must have verifiable inventory experience.
Two years of verifiable WIC experience.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
- Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
ORLANDO, FL, US, 32809
Nearest Major Market: Orlando