Date:  Nov 26, 2023

ORLANDO, FL, US, 32809

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 806363 

Agency: Department of Health


Position Number: 64005589 

Salary:  $1,398.37 - $1,459.68 Biweekly 

Posting Closing Date: 12/30/2023 







Class Title: Government Operations Consultant I

Position Number: 64005589

Base Salary: $1,398.37 - $1,459.68 Biweekly

Location: 6101 Lake Ellenor Drive – Area 7

                   Orlando, FL 32809                    


**DOH – Orange is a tobacco free agency.


**This advertisement may be used to fill future vacancies as they become available.


**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **




  • 1 year of verifiable experience interacting with and effectively communicating with community partners
  • 1 year of experience in interacting with and effectively communicating clients/patients diverse background
  • 1 year of experience in HIV testing/counseling, HIV case management and/or disease intervention
  • Bilingual in both English and Haitian Creole, with the ability to speak and read the language
  • The incumbent will need to understand as a part of the position travel throughout Area 7 (Orange, Osceola, Seminole) is a requirement and the incumbent must have a valid driver’s license and willing to drive their personal vehicle
  • Emergency Duty.




The purpose of the Government Operations Consultant I (Early Intervention Specialist) is to conduct intensive outreach with the purpose of linking out-of-care HIV positive clients to medical care. Outreach will be focused on initiating, linking, and sustaining optimal medical care for HIV positive clients. The Government Operations Consultant I will assist with targeted counseling, referral services, linkage to care, and health education and literacy training that enable clients to navigate the HIV system of care.

Engage with community advisory groups to further assist in determining service gaps, reasons for these gaps, and reasons for patients dropping out of care. Work diligently to identify HIV positive clients who are out-of-care and ensure that these clients are assisted with their return-to-care transition. Work with local County Health Departments and Area 7 staff to identify target demographics as well as target geographical service areas.

Provide Ryan White eligibility, HIV counseling, testing and referral services to assist clients with assessing their health risks and HIV status. Ensure linkage to medical care by scheduling doctor’s appointments, ensuring that the client gets to that appointment, and following up on subsequent appointments.  Provide intensive outreach by connecting with service providers and medical professionals to identify out-of-care HIV positive clients and link those clients to medical care. Establish a relationship with clients to ensure successful adherence to their medical care and ensure that clients are retained in care with the assistance and follow up of case management.

Provide health literacy training to HIV positive clients to educate and better equip these clients with the necessary resource tools they may need to help them identify and understand the barriers to care that they may face.

Maintain timely documentation of interactions with clients affected by HIV/AIDS as well as other work-related activities.  Maintain relationships with other resource providers, including agencies, organizations and professionals that provide services for persons affected by HIV/AIDS. Accurately code and document delivered services, education encounters, and other pertinent information in clients’ electronic medical record. Complete and timely submit all administrative documents. Compile and reconcile data and other information into reports, as required.

Other related duties as assigned





  • Knowledge of and experience with HIV counseling and testing.
  • Knowledge of CDC  HIV/AIDS Prevention Interventions.
  • Ability to work with diverse populations.
  • Knowledge of and experience with computers and computer software including but not limited to: Windows (Microsoft Word, Excel and PowerPoint) Outlook, and if applicable: CAREWARE, STARS, Provide, and other reporting software.
  • Ability to work independently.
  • Ability to maintain client confidentiality.
  • Knowledge of and experience with methods of data collection, analysis, and evaluation.
  • Ability to utilize problem-solving techniques.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to work independently, prioritize tasks, plan and organize work, understand and apply rules.


Florida Department of Health Mission, Vision, and Values:


To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.


To be the Healthiest State in the Nation.


I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.


The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • Annual and Sick Leave benefits;
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions

(For more information, please click;

  • Flexible Spending Accounts;
  • Tuition waivers;
  • And more!

For a more complete list of benefits, including monthly costs, visit




Please be advised:


Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: 


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. 


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Orlando