GOVERNMENT OPERATIONS CONSULTANT I - 64084214

Requisition No: 859141 

Agency: Department of Health

Working Title: GOVERNMENT OPERATIONS CONSULTANT I - 64084214

 Pay Plan: Career Service

Position Number: 64084214 

Salary:  $1,550.80 - $1,663.84 Biweekly 

Posting Closing Date: 12/15/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH
 IN ORANGE COUNTY
JOB OPPORTUNITY ANNOUNCMENT
OPEN COMPETITIVE APPOINTMENT

Class Title: Government Operations Consultant I
Position Number: 64084214
Base Salary: $1,550.80 - $1,663.84 Biweekly 
Location: 6101 Lake Ellenor Drive – Area 7
                Orlando, FL 32809                    

**DOH – Orange is a tobacco free agency.

**This advertisement may be used to fill future vacancies as they become available.

This is a "pool" announcement and applicants will not be considered after 6 months.

NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

MINIMUM QUALIFICATIONS:
•    The incumbent will need to understand as a part of the position travel throughout Area 7 (Orange, Osceola, Seminole) is a requirement and the incumbent must have a valid Florida driver’s license and willing to drive their personal vehicle
•    1 year of experience fostering relationships, interacting and effectively communicating with community partners
•    1 year of experience in HIV testing/counseling, HIV case management and/or infectious disease intervention
•    Possess a current HIV 501 CTL certificate or must successfully complete the HIV 500 and 501 certification class within the first sixty (60) days of employment.
•    1 year of experience in interacting with and effectively communicating with clients/patients from diverse backgrounds
•    Emergency Duty

PREFERRED QUALIFICATIONS:
•    Bilingual in either English and Haitian Creole OR English and Spanish.

JOB DUTIES AND RESPONSIBILITIES:
This position is an Early Intervention Specialist (EIS) conducting intensive outreach with the purpose of linking persons with HIV and out-of-care to medical care. Outreach will be focused on initiating, linking, and sustaining optimal medical care for persons with HIV. The EIS will conduct counseling, referral services, linkage to care, health literacy education to enable clients to navigate the HIV system of care. 
Engage with community advisory groups to determine service gaps, reasons for these gaps, and reasons for patients dropping out of care. Identify person with HIV who are out-of-care and ensure that they receive assistance during their return-to-care. Work with local County Health Departments and Area 7 HIV Prevention regional staff to identify target populations and  target service areas. 
Provide Ryan White HIV/AIDS Program (RWHAP) eligibility, HIV counseling, testing, and referral services to assist clients. Ensure linkage to medical care by scheduling doctor’s appointments, ensuring the client attends the initial and follow up appointments. 
Provide intensive outreach by connecting with service providers and medical professionals to identify out-of-care persons with HIV and link those persons to medical care. Establish a relationship with clients to ensure successful adherence to their medical care and ensure that clients are retained in care with the assistance and follow up of case management. 
Provide health literacy training to clients with HIV to better equip clients with the necessary resources and tools they may need to help them identify and understand the barriers to care that they may face. 
Maintain timely documentation of interactions with clients with HIV as well as other work-related activities in the program’s required database/records management system (e.g. Provide, Health Management System [HMS], etc.). 
Maintain relationships with other resource providers, including agencies, organizations, and professionals who provide services for persons with  HIV. Accurately code and document delivered services, education encounters, and other pertinent information in clients' electronic medical record. Complete and submit timely all administrative documents. Compile and reconcile data and other information into reports, as requested. 
Serve as primary point of contact for linkage to care from hospitals for providing RHWAP eligibility and referral services while clients are inpatient. Serve as a patient navigator from discharge to first appointment with RWHAP medical provider. Collaborate with the hospital’s discharge planner to ensure linkage to outpatient medical care and referals to psychosocial services. 
Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION:  

•    Knowledge of and experience with HIV counseling and testing.
•    Knowledge of CDC HIV/AIDS prevention interventions.
•    Ability to work with diverse populations. 
•    Skill with computers and computer software including but not limited to: Windows (Microsoft Word, Excel and PowerPoint) Outlook, and if applicable: CAREWARE, STARS, Provide, and other reporting software.
•    Ability to work independently. 
•    Ability to maintain client confidentiality. 
•    Skill with methods of data collection, analysis and evaluation  
•    Ability to utilize problem-solving techniques.
•    Ability to communicate effectively both verbally and in writing.
•    Ability to establish and maintain effective working relationships with others. 

Florida Department of Health Mission, Vision, and Values: 
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:
Program: Area 7
Location: 6101 Lake Ellenor Drive; Orlando, FL 32809  

The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
•    Annual and Sick Leave benefits;
•    Nine paid holidays and one Personal Holiday each year;
•    State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
•    Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com);
•    Flexible Spending Accounts;
•    Tuition waivers;
•    And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  
 
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. 
 
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 
 
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 
 
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   
 
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  
 
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 
 
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 
 
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 
 
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.