GOVERNMENT OPERATIONS CONSULTANT I OPS - 60932520

Department of Children and Families

Central Region Program Office

  Current employees will be compensated in accordance with the DCF salary policy

Provides clerical support for a multi-function Family Safety Unit. This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgement.

Meets the public as receptionist, in person and on the telephone.

Maintains a current working knowledge of the Department of Children and Families and community resources in order to screen and route clients, and answer questions or complaints. Responsible for typing all correspondence, memorandums, reports, records and other related work from rough drafts, notes and oral instructions. (examples- court reports, petitions, and court orders) Reviews typed materials for accuracy, completeness, adequacy and for compliance with established standards and policies. Complies routine case correspondence as required and assists in tracking required documents for timely submission.

Type and submit personnel forms and/or evaluations, timely and accurately.

Responsible for preparing mileage vouchers for Family Safety staff.

Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials and supplies.

Responsible for date stamping and timely distribution of incoming mail.

Attends all necessary staff meetings and job related training.

Performs other related duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position: Knowledge of office procedures and

practices. Knowledge of the principles and techniques of effective communication. Knowledge of the methods of data collection.

Knowledge of basic arithmetic. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to deal with

the public in a tactful and courteous manner. Ability to perform basic arithmetical calculations. Ability to work independently. Ability to

utilize problem-solving techniques. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.