General Operations Manager I-SES

Date:  Dec 7, 2023

ORLANDO, FL, US, 32803

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 816453 

Agency: Commerce

Working Title: General Operations Manager I-SES

 Pay Plan: SES

Position Number: 40000227 

Salary:  $85,000 - $120,000 

Posting Closing Date: 12/18/2023 

Total Compensation Estimator Tool



Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link:


The Work You Will Do:

The role of the Development Representative Supervisor is responsible for the management and oversight of the Orlando economic development staff and the policy and programs to retain and expand existing targeted industries in Florida, attract new business investment to the state, and retain/grow targeted investment in Florida.


The Difference You Will Make:

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.


How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

  • Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
  • Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
  • Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
  • Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
  • Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.  


Where You Will Work:   

Orlando is a vibrant city that is known for its warm weather and hospitality. With the moniker "The City Beautiful" there's an incredible mix of fun things to do in Orlando that make it an ideal place to work, play and live. Central Florida receives around 60 million visitors a year who are all drawn by its family friendly atmosphere, amazing restaurants, I-Drive shopping and theme parks. Orlando is also home to several nature trails, nearby springs and over 100 lakes. Orlando is also one of the fastest growing metropolitan areas in the state with major job industries in hospitality, health care and technology. From major sporting events to its cultural arts and theater performances, Orlando has something for everyone. 


Orlando is:

  • Home to major higher learning institutions such as: University of Central Florida (UCF), Valencia Comunity College (VCC), Rollins College and Full Sail University 
  • Approximately 90 minutes away from many amazing beaches
  • Within a state having no state income tax for residents of Florida



* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions (

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth      

* Highly skilled, professional environment


For a more complete list of benefits, visit


* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.



$85,000 - $120,000 Annually


Your Specific Responsibilities:

  • Supervise and direct staff members to accomplish programmatic mandates.
  • Conduct annual professional evaluations of staff members in accordance with State and Department personnel requirements.
  • Direct the development, management and tracking of business investment projects.
  • Direct Florida’s economic development programs to increase job creation and value-added employment opportunities.
  • Direct target business sector programs to improve competitive intelligence of sector opportunities and identify specific location leads.
  • Develop and execute strategy for lead generation activities.
  • Recommend policies to support the growth and retention of high value industry sectors.
  • Direct aggressive promotional programs to targeted sectors through direct contact marketing.
  • Work cooperatively with statewide leaders in economic development, business, and state agencies, particularly in addressing issues of new and expanding business investment projects.
  • Nurture the statewide primary partner relationship.
  • Collaborate with senior leadership to determine priorities regarding Florida Commerce mission and organization goals.
  • Translates strategies into specific goals, tactics, action plans and deliverables. Implements plans and holds self and others accountable for results.
  • Develop and implement strategies for economic development lead generation campaigns for targeted audiences.
  • Presenting on behalf of Florida Commerce to a variety of audiences with the ability to engage with executives and business leaders.
  • Collaborate with other teams and departments internally on behalf of the business development team.
  • Prepare or supervise the preparation of reports on the economic development programs, projects, or industries as requested by the Deputy Secretary, the Legislators, or auditors.
  • Oversee the database for tracking business leads and investment projects.
  • . Perform other related duties as assigned.


Required Knowledge, Skills, and Abilities:

  • 5 + years experience in management
  • 3 + years experience in economic development or business development
  • Ability to travel overnight and internationally
  • Highly effective negotiating skills
  • Strong leader with solid business judgment
  • Strong quantitative skills
  • Team oriented individual
  • Excellent analytical skills
  • Attention to detail and accuracy
  • Excellent communication skills, written and verbal
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Ability to establish effective working relationships with others;
  • Ability to manage priorities and meet established deadlines;
  • Excellent presentation skills;
  • Ability to understand policies, procedures, and regulations
  • Knowledge of contracts and agreements
  • Skilled in financial, business and legal due diligence
  • Data analysis skills



As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Orlando