HUMAN SERVICES ANALYST - 64004656

Requisition No: 867406 

Agency: Department of Health

Working Title: HUMAN SERVICES ANALYST - 64004656

 Pay Plan: Career Service

Position Number: 64004656 

Salary:  $1,384.06 - $1,741.50 Biweekly 

Posting Closing Date: 01/11/2026 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH

 IN ORANGE COUNTY

JOB OPPORTUNITY ANNOUNCMENT

OPEN COMPETITIVE APPOINTMENT

Class Title: Human Services Analyst

Position Number: 64004656

Base Salary: $1,384.06 - $1,741.50 Biweekly

Location: 6101 Lake Ellenor Drive

               Orlando, FL 32809

**DOH – Orange is a tobacco free agency.

**NOTE: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. **

MINIMUM QUALIFICATIONS

Currently have a valid Florida Driver’s License. If not, you will be required to get a Florida Driver’s License within 30 days of hire.

Requires the incumbent to travel to another WIC locations thought out Orange County. In the absence of a county vehicle, you will need to have access to a personal vehicle or reliable transportation.

 Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment.  

Have experience managing inventories.

May require lifting and carrying items weighing 20–30 pounds. Are you able to safely perform this physical requirement.

JOB DUTIES AND RESPONSIBILITIES:

This position maintains primary responsibilities for WIC vendor management acting as the liaison between the WIC vendor and state office and WIC participants.  Headquarters for this position is the Lake Ellenor WIC office.  This position With the Orange County WIC Program is also responsible for all computer equipment used for WIC administrative functions.  The position requires travel within Orange County.

Coordinates and conducts local vendor activities.  Processes applications from prospective vendors, conducts site visits and makes recommendations regarding vendor participation.  Coordinates bi-annual renewal applications for independent stores.  Provides orientation training for new vendors.   Explains WIC policies and procedures, checks food inventories and prices, reviews sanctions for abuse.  Revisits new stores as required to provide follow-up training.  Obtains food inventories and price checks at established intervals.  Conducts vendor monitoring visits as needed or requested by the State WIC office.  Monitors corrective action by vendors.  Coordinates vendor training and special audits with state vendor coordinators.  Notifies WIC staff and vendors of changes in allowed foods.  Responds to both vendor and client questions and concerns.

Maintain database and inventory of all IT equipment for the WIC program in an Access database and updates in the Asset Management System used by the State.  Deploys all equipment related to the WIC Florida Wise data system.  Provides on-the-job training for all distributed systems users.  Loads software onto multi-function office automation equipment.  Receive and conduct inventory of all WIC equipment, submit in Asset Manager system as requested. 

Pulls and work daily mandated reports from Florida Wise data system including but not limited to: Access Monitoring Report, Dual Enrollment Report, Single User Certification Report.  Reviews and completes monthly WIC Duplicate Enrollment Reports for submission to State or submission to State Office, delete and update duplicate enrollment as requested by sites.

Receives, inventories and distributes WIC EBT cards to WIC sites.  Maintains Monthly EBT card count and complete reconciliation of Master EBT card inventory. Attends and participates in staff development and training and required in-service training sessions, as well as regularly scheduled departmental staff meetings.

Performs other related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES, INCLUDING UTILIZATION OF EQUIPMENT, REQUIRED FOR THE POSITION: 

 This position requires strong knowledge of WIC program policies, compliance monitoring, and vendor regulations. Must be skilled in coordinating applications, renewals, site visits, and training, while maintaining accurate records and communicating policy changes. They must be able to analyze vendor participation, monitor corrective actions, and build cooperative relationships with vendors and staff. Strong abilities in multitasking, problem-solving, and responding to questions ensure effective program operations and compliance.

This role requires knowledge of database and asset management systems to track WIC IT equipment. Must be skilled in distributing hardware and software for the FLWISE system, conducting inventories, and submitting records in the Asset Manager system. They must also be able to train users, support equipment deployment, and ensure accurate reconciliation of inventory.

This role requires knowledge of the Florida Wise data system and reporting requirements for WIC program compliance. The incumbent must be skilled in pulling and reviewing daily mandated reports such as Access Monitoring, Dual Enrollment, and Single User Certification. They must also be able to complete monthly Duplicate Enrollment Reports for submission to the State Office, ensuring accuracy by deleting or updating duplicate records as requested by sites. Strong abilities in data review, reconciliation, and timely reporting are essential to maintain program integrity and compliance.

This role requires knowledge of inventory management practices and WIC program procedures for handling EBT cards. The incumbent must be skilled in receiving, tracking, and distributing cards to WIC sites, maintaining monthly. 

Where you will be working: 6101 Lake Ellenor Drive, Orlando, FL 32809

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com. 

 Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.