INVESTIGATION SPECIALIST II - 79010756

Requisition No: 850591 

Agency: Business and Professional Regulations

Working Title: INVESTIGATION SPECIALIST II - 79010756

 Pay Plan: Career Service

Position Number: 79010756 

Salary:  $1,433.23 - $1550.92 

Posting Closing Date: 04/23/2025 

Total Compensation Estimator Tool

Divison of Real Estate
Investigation Specialist II
Position Number: 79010756
Hiring Salary: $1,433.23 - $1, 550.92 Biweekly

**INTERNAL AGENCY**

- You must be employed by the
Department of Business & Professional Regulation to be considered. **

***Applicants must complete all fields in the Candidate Profile.  Work history, hours worked, and formal education are required to qualify for this position.  Responses to Qualifying Questions must be verifiable in the Candidate Profile. Resumes and other documentation can be attached to provide additional information. ***

Our Organization and Mission:
The Division of Real Estate (DRE) is responsible for the examination, licensing, and regulation of more than 480,000 real estate and appraisal professionals.  The Division provides administrative support to the Florida Real Estate Commission (FREC) and the Florida Real Estate Appraisal Board (FREAB). The Division’s objectives are to lead the nation in licensing and regulatory programs for Florida real estate and appraiser licensees.  
•    Location: The Division of Real Estate is headquartered in Orlando.  The Division has personnel located around the state in Tallahassee, Panama City Beach and Gainesville areas and maintains field offices in Jacksonville, Tampa, Miami, West Palm Beach, Margate and Fort Myers.
•    Authority: The Division is governed by Chapter 120, Administrative Procedures Act,  Florida Statutes 475 (Part 1 Florida Real Estate Commission (FREC) and Part II Florida Real Estate Appraisal Board (FREAB)) and Florida Statutes 455. 
•    Organizational Structure: There are 68 employees that work in the Director’s Office, Operations & Licensing, FREC, FREAB, Public Records, Education and Enforcement.  There are 17 real estate attorneys that work for the Office of General Counsel. 
•    The Bureau of Enforcement is responsible for the compliance of licensees and protecting the public by performing timely and efficient investigations.  The Bureau investigates complaints regarding the real estate and appraisal professions, as well as unlicensed activity.  Violations that warrant additional action are processed through the Department’s Office of the General Counsel. 

How you will grow:
DBPR employees are expected to uphold these seven core values: Accountability, Innovation, Integrity, Ownership, Responsiveness, Respect, and Teamwork. In turn, we will involve you in important and often complex projects while offering you the opportunity to gain valuable experience quickly.  
 

The Work You Will Do:

•    Coordinating the Division of Real Estate outreach efforts including planning and managing events.
•    Building and maintaining collaborative networks with local authorities, professional organizations and customers of the Department. 
•    Providing organizational support to the Division of Real Estate including arranging meetings, greeting customers, scanning and indexing documents into the Department’s document imaging system, and providing general administrative support.  

•    Analyzing and investigating complaints of alleged violations of Florida Statutes and Commission and Board Rules involving the Real Estate professions under the jurisdiction of the Division of Real Estate. 
•    Conducting interviews of complainants, subjects, and appropriate witnesses.
•    Performing audits of real estate broker and brokerage escrow accounts.
•    Researching, reviewing and gathering court, land and other records.
•    Preparing and serving subpoenas, notices to cease and desist, notices of non-compliance, and citations.
•    Preparing comprehensive, organized reports of research and investigative findings. 
•    Consulting with, assisting and acting as a liaison between the Division of Real Estate and the public, governmental agencies, and other Divisions within the Department.
•    Testifying at criminal, civil and administrative hearings and depositions, and consulting with Division attorneys in preparation for hearings as needed.

Knowledge, Skills, and Abilities:

•    Proficiency in working with Adobe and Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.
•    Skilled in customer service with the ability to identify customer concerns and refer as appropriate to ensure a satisfactory resolution. 
•    Ability to gather and analyze information, including Florida Statutes, and apply sound reasoning in arriving at conclusions. 

•    Ability to notice and address details to ensure accuracy, quality and thoroughness in work. 
•    Ability to prioritize work to meet deadlines.
•    Ability to represent the Division and communicate effectively and professionally both verbally and in writing.
•    Ability to work independently and manage multiple tasks simultaneously.
•    Ability to maintain strict confidentiality and handle sensitive information.
•    Ability to establish and maintain effective working relationships with coworkers, supervising personnel, Department stakeholders and the public.

Minimum Requirements: 

•    Professional work experience in an organization performing regulatory investigations, licensing, insurance, banking, accounting, financial, legal, or criminal justice work. 

•    A valid driver license.

Preferred Qualification:

• Preference may be given to bilingual candidates and / or those having Division of Real Estate, Versa, OnBase, real estate or investigative experience.
• 2 to 4 years of college courses.

Benefits of Working for the State of Florida:
Working for the state of Florida is more than a paycheck. The state’s total compensation package for our SES and Career Service employees features a highly competitive set of benefits including: •    Annual and sick leave
•    Holiday leave – Nine days per year
•    Personal holiday – One day per year
•    State group insurance – Health, dental, vision, life, and supplemental coverage options
•    Retirement plan options–including employer contributions (for specifics, visit www.myfrs.com)
•    Flexible spending accounts
•    Tuition waivers
•    Mentorship/Volunteer opportunities – one hour a week per month
•    And more!
•    For specific details, visit www.mybenefits.myflorida.com

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.
 

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.