NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119

Requisition No: 887288 

Agency: Department of Transportation

Working Title: NORTH FLORIDA REGIONAL MAINT MANAGER - 55001119

 Pay Plan: SES

Position Number: 55001119 

Salary:  $79,401.92 

Posting Closing Date: 11/19/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

TOLLS ROADSIE SYS / 849

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Alicia Gonzales

CONTACT PHONE NUMBER: 407.264.3400

CONTACT EMAIL ADDRESS: Alicia.Gonzales@dot.state.fl.us

HIRING SALARY: $3,053.92 /biweekly; $79,401.92/annually

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

North Florida Regional Maintenance Manager/ Tolls Roadside Sys/Office of Toll Operations

This position will manage statewide toll systems maintenance operations across North Florida, overseeing staff, contractors, resources, and maintenance activities to ensure reliable tolling operations. The role provides leadership in operational planning, contract and budget administration, technical coordination, and process improvement to support the performance and reliability of toll system infrastructure. It also ensures operational readiness, compliance, and continuous service delivery in support of Florida’s Turnpike Enterprise's mission. 

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Orlando South Toll Complex

9201 Florida Turnpike

Orlando, FL. 32824 

Annual Salary:

$79,401.92

Your Specific Responsibilities:

Manages and directs toll systems maintenance personnel responsible for operations across the Northern half of the state, including the Greater Orlando, Greater Tampa, Greater Jacksonville, and Panhandle areas. Establishes work priorities, assigns daily tasks, coordinates schedules, and ensures staff are properly trained, supported, and equipped to meet the operational needs of multiple geographically dispersed toll facilities. Provides oversight of staff performance, evaluates work quality in accordance with Department standards, and communicates policies, procedures, and operational requirements to ensure consistent statewide support.

Leads efforts to identify operational efficiencies, implement process improvements, and support innovation initiatives that enhance system performance and advance Florida’s Turnpike Enterprise (FTE)’s mission statement. Contributes to strategic planning by assessing emerging needs, recommending enhancements, and overseeing the execution of improvements that strengthen toll system maintenance operations. 

Provides managerial oversight of toll service requests initiated from the SunWatch Operations Center by ensuring field procedures are followed and staff respond efficiently. Maintains ongoing communication with regional leadership groups, technical supervisors, contractors, and other internal partners to support statewide toll system continuity, responsiveness, and reliability.

Oversees corrective maintenance activities as the primary operational focus, ensuring issues are identified, dispatched, addressed, and properly documented. Provides direction for part repairs and supervises preventative maintenance efforts to ensure continued reliability of tolling equipment and roadside systems. Ensures maintenance activities are accurately recorded within the Maintenance Online Management System (MOMS) and TurnpikeNow platforms.

Collaborates with the Supplemental Lane Analysis and Monitoring (SLAM) team on software deployments, configuration updates, and system patches to ensure local systems remain aligned with enterprise maintenance and monitoring requirements. Coordinates with the System Testing and Audit Team (STAT) to implement on-site tuning and adjustments based on audit findings, validating that systems operate within required performance thresholds.

Works collaboratively with the Toll Systems Engineering (TSE) team to align maintenance activities with engineering standards and site-specific technical needs. Coordinates with TSE subject‑matter experts in Supervisory Control and Data Acquisition (SCADA), fiber, electrical, low‑voltage, and environmental monitoring systems to support reliable field operations and ensure technical adjustments are implemented effectively.

Oversees contract activities supporting toll systems maintenance operations. Monitors contractor performance to ensure work is completed in accordance with contract terms, Department standards, and required technical specifications. Reviews contractor documentation and verifies that general maintenance activities are performed accurately and meet operational expectations. Provides direction to contractors when issues arise and coordinates necessary corrective actions to support continuous and reliable tolling operations.

Maintains communication with contract personnel and internal technical supervisors to ensure contract deliverables, schedules, and expectations remain aligned. Coordinates with the Procurement team on contract renewals, amendments, and required documentation. Works with Finance to support invoice processing, confirm receipt of services, and resolve billing discrepancies to ensure timely and accurate payment activities.

Oversees property accountability and budget-related activities supporting toll systems maintenance operations. Ensures compliance with Department policies and established financial procedures for tracking, documenting, and managing state-issued equipment, tools, and inventory. Reviews and monitors regional spending needs, coordinates with Finance on budget status and expenditure alignment, and supports timely reconciliation of property records and associated documentation.

Serves as purchasing card approver for regional activities, ensuring purchases meet operational requirements and adhere to Department standards. Coordinates with administrative and financial partners to maintain accurate records for inventory movement, equipment lifecycle needs, and cost allocations that support fiscal planning and operational readiness.

Manages employee schedules and assignments to ensure adequate coverage across multiple regions and operational needs. Oversees timesheet accuracy, leave requests, and related personnel documentation using Department-approved systems. Ensures proper use and monitoring of facility access controls, including Closed Circuit Television (CCTV) and entry systems, and verifies that staff have the required access to perform daily duties safely and effectively. Adjusts schedules and priorities as needed based on workload, incidents, and operational demands.

Oversees fleet coordination activities for toll systems maintenance staff, including vehicle assignment, usage monitoring, and service scheduling. Works with Turnpike Fleet personnel and vendor partners to coordinate delivery, servicing, and readiness of vehicles used for field operations. Conducts or supports field and vehicle inspections to ensure compliance with safety and operational standards, and manages documentation associated with fleet activity, equipment installation, and routine service needs.

Provides assistance with special projects, process improvements, and operational initiatives as directed by leadership.

Serves in times of emergency to support state response efforts and ensure continuity of operations.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• the Florida Accounting Information Resource (FLAIR) property system
• electronic circuitry
• the use of diagnostic equipment in the repair of electronic toll equipment
• supervisory principles and procedures
• the States Purchasing Card Program.

Skills in:

• clear and concise communication, both oral and written;
• management and leadership principles and procedures;

Ability to:

• manage and supervise staff using Department standards and guidelines
• interpret and implement directives from upper level management
• maintain files and logs to meet recordkeeping and follow-up requirements
• organize and conduct training programs for subordinates
• organize and implement preventative maintenance programs
• prioritize and manage multiple projects/repair actions
• use Microsoft Office for communication and recordkeeping
• use web-based timekeeping and employee scheduling applications
• maintain vehicle logs, and manage vehicle maintenance schedules on time
• maintain and produce reports for assigned region equipment status, system performance statistics, parts requests, tool requests; 

Other Job-Related Requirements:

A valid Class E driver's license is required. The incumbent must remain available to return to work during off duty periods. Statewide and overnight travel may be required

This position requires a valid Class (A, B, C, or E) driver license with an acceptable driving record in accordance with the Department’s Driver’s Record Requirements Policy. An unacceptable driving record is defined as any of the following:

1. three (3) or more moving violations in the past three (3) years that accumulate three (3) or more points per violation;
2. any two (2) convictions of reckless driving in the past three (3) years;
3. a suspension or revocation of the driver license for moving violations in the past three (3) years; and
4. a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction, in the past four (4) years.

Your driving record will be reviewed and the status of your driver license confirmed.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, provide a letter of Registration Exemption from the SSS, or provide other documentation as proof of an exemption.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.