SENIOR COMPLIANCE ANALYST - 76004238

Requisition No: 866161 

Agency: Highway Safety and Motor Vehicle

Working Title: SENIOR COMPLIANCE ANALYST - 76004238

 Pay Plan: Career Service

Position Number: 76004238 

Salary:  $43,307.28 Annually 

Posting Closing Date: 12/11/2025 

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF DEALER SERVICES

Career Service (CS) Opportunity

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Lisa McNeal, (352) 512-6794, lisamcneal@flhsmv.gov 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol. 

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position reports directly to the Regional Administrator and is authorized to implement the licensing and enforcement provisions of Chapter 319, 320, 322, and 324, Florida Statutes, regulations, and policies of the Division of Motorist Services for field operations within the region. This position is authorized to monitor the opening, investigation, resolution, and closing of consumer complaints, maintaining appropriate liaison with headquarters and other pertinent jurisdictions and review all Administrative Action documents for complete and correct information prior to the Regional Administrator receiving for approval, and to communicate information to the public via department statutory agents regarding motor vehicle and mobile home taxing, titling, and registration services provided by the Division of Motorist Services. This position will serve as the on-site training coordinator for their respective regional field offices providing hands on training to office staff.

Knowledge, Skills, and Abilities

• Skill in the operation of a personal computer to include Microsoft Word and Excel.
• Ability to communicate effectively with internal and external customers.
• Ability to prepare an investigative report.
• Ability to work independently.
• Ability to prepare correspondence and prepare reports.
• Ability to establish and maintain effective working relationships with others and deal with the public in a tactful and courteous manner.
• Ability to research and apply motor vehicle titles and registration policies, regulations, and procedures.
• Skill in using Florida Real-Time Vehicle Information System (FRVIS).
• Basic knowledge of automotive parts, repairs, and mobile homes.
• Ability to operate a motor vehicle.

Note

Preference will be given to applicants with experience in investigative report writing and related experience in automotive parts and repair.

Job Related Requirements

• The position requires the incumbent to have and maintain a valid driver’s license in good standing. A driver’s license history review will be conducted on all candidates in consideration for the position.
• This position requires standing for extended periods of time, kneeling, crouching, stooping, crawling, bending, climbing and the ability to lift up to 20 pounds.
• Out-of-town travel and occasional overtime may be required (including Saturday and Sunday).
• The Incumbent is required to wear a uniform.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.