STRATEGIC BUSINESS DEVELOPMENT MANAGER - 55011587

Requisition No: 864586 

Agency: Department of Transportation

Working Title: STRATEGIC BUSINESS DEVELOPMENT MANAGER - 55011587

 Pay Plan: SES

Position Number: 55011587 

Salary:  $80,000.18 

Posting Closing Date: 11/09/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

801 / SunPass Program

PENDING CLASSIFICATION UPDATE  

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Yasir Mercado

CONTACT PHONE NUMBER: 954-934-1138

CONTACT EMAIL ADDRESS: Yasir.mercado@dot.state.fl.us

ANTICIPATED BI-WEEKLY SALARY: $3,076.93

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Strategic Business Development Manager/Office of Toll Operations/SunPass Program/SunPass Operations/Communications

This position will lead the identification, evaluation, and pursuit of new business opportunities that align with the Enterprise’s strategic goals while developing strategies to expand existing programs and initiate new ventures that diversify revenue streams and strengthen long-term financial stability.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Office of Toll Operations

N of I-4 on Turnpike, MP 263

Orlando, FL 32835

Anticipated Annual Salary:

$80,000.18

Your Specific Responsibilities:

Business Development and Revenue Growth: Lead the identification, evaluation, and pursuit of new business opportunities that align with the Enterprise’s strategic goals. Develop strategies to expand existing programs and initiate new ventures that diversify revenue streams and strengthen long-term financial stability. Oversee the full lifecycle of business development initiatives from opportunity identification and feasibility analysis, through planning, contracting, and launch, to monitoring performance and ensuring sustainability. Collaborate with internal departments and external partners to align new opportunities with operational, financial, and customer service objectives. Continuously assess industry trends, market conditions, and customer needs to recommend and implement innovative revenue growth strategies. Ensure initiatives are tracked and evaluated, with progress and results reported regularly to management for decision-making and accountability.

Partnership and Sponsorship Development: Manage existing service plaza sponsorships and coordinate expansion opportunities. Build and maintain relationships with major retailers, chains, distributors, Florida Department of Transportation (FDOT) Welcome Centers and Rest Areas, and other agencies. Develop contracts, negotiate agreements, and manage compliance with vendors and partners. Research and secure promotional opportunities through strategic partnerships and contractual agreements.

Program and Campaign Oversight: Lead business development campaigns and related marketing, public relations, and promotional activities in coordination with internal staff and external partners. Direct creative development, production, content, and fulfillment of point-of-sale and point-of-purchase signage, displays, and campaigns. Oversee SunPass brand and product promotion, including Sunny SunPass products, SunPass Plus, and new product development. Manage initiatives such as SunPass benefit programs, MailChimp campaigns, gift cards, value-added services, and customer data analysis for growth strategies.

Research, Analysis, and Reporting: Conduct complex research, studies, and evaluations to identify market trends, sales opportunities, and creative solutions for growth. Develop strategic plans and sales strategies for new business models and non-toll revenue. Create, maintain, and present reports measuring program performance, sales results, and business development outcomes.

Supervision and Staff Development: Supervise assigned staff, providing direction, training, performance feedback, and support. Ensure staff are prepared to implement new initiatives and adapt to program changes.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• business development principles, contract management, and revenue growth strategies
• customer engagement strategies and industry best practices
• management principles and supervisory practices

Skills in:

• conducting complex research, analysis, and evaluations
• using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and digital marketing tools
• creating reports and presentations that communicate business development outcomes
• building and maintaining professional partnerships

Ability to:

• identify and secure new business opportunities and partnerships
• develop and execute strategic business and marketing plans
• manage multiple projects and priorities independently
• communicate effectively in verbal and written formats
• supervise and develop staff to achieve performance goals
• work effectively under pressure, remain
• adaptable, and meet deadlines
• establish and maintain positive working relationships with diverse
• stakeholders

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.