STRATEGIC OUTREACH COORDINATOR - 55014488

Requisition No: 864325 

Agency: Department of Transportation

Working Title: STRATEGIC OUTREACH COORDINATOR - 55014488

 Pay Plan: SES

Position Number: 55014488 

Salary:  $38,522.07 - $40,000.22 

Posting Closing Date: 11/04/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

847 / Suntrax

PENDING CLASSIFICATION UPDATE  

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Yasir Mercado          

CONTACT PHONE NUMBER: 954-934-1289

CONTACT EMAIL ADDRESS: Yasir.Mercado@dot.state.fl.us

ANTICIPATED BI-WEEKLY SALARY: $1,538.47

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Strategic Outreach Coordinator/Office of Administration

This position will serve as the outreach and customer service support for transportation projects, programs, services, and internal departments designed to improve safety and enhance mobility on Florida’s Turnpike System.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Office of Administration

*We are hiring for multiple positions in Boca Raton, Fl 33434, Orlando, FL 32835, and/or Pompano Beach, FL 33607. *

Annual Salary Range:

$38,522.07 - $40,000.22 

Your Specific Responsibilities:

Outreach and Customer Service Support: Serve as outreach and customer service support for transportation projects, programs, services, and internal departments designed to improve safety and enhance mobility on Florida’s Turnpike System. Respond to inquiries and provide accurate, timely information to the public, stakeholders, and agency staff. Support agency efforts to ensure consistent, professional communication across all outreach activities. Assignments may be associated with some travel.  Overnight travel may be required.

Development and Management of Outreach Materials: Create, prepare, edit, and distribute effective outreach materials including presentations, reports, research documents, press releases, talking points, social media posts, and financial spreadsheets. Develop graphic content such as fact sheets, newsletters, and other transportation-related materials to support statewide outreach initiatives. Maintain and manage files, records, and content libraries for quick access and compliance with agency standards.

Event and Meeting Coordination: Assist in the planning and execution of internal/external events, meetings, and training. Attend and actively participate in public meetings, community events, and special assignments as required. Handle incoming and outgoing calls, emails, and correspondence to ensure clear and timely communication. Assist with research, data analysis, and special projects as assigned.

Project Collaboration and Stakeholder Engagement: Work closely with multiple project managers across all disciplines to advance department goals. Serve as a liaison and point of contact for internal and external stakeholders, building relationships and facilitating effective communication.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• grammar, editing, and effective writing techniques
• principles and practices of public outreach and customer service
• public meeting planning and event coordination

Skills in:

• graphic design and content creation tools
• creating presentations, reporting formats, and communication tools
• using a computer with Windows operating systems and Microsoft Office Suite (Word, Excel, PowerPoint)
• creating clear, engaging, and accurate outreach materials
• managing multiple priorities, tasks, and deadlines
• building and maintaining positive working relationships with diverse audiences
•  

Ability to:

• communicate effectively in verbal and written formats
• work effectively with the public, stakeholders, and staff at all organizational levels
• Adapt to changing priorities in a fast-paced environment
• exercise discretion when handling confidential or sensitive information
• travel overnight when necessary to support outreach and events

Other Job-Related Requirements:

• Statewide and overnight travel may be required.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.