HUMAN SERVICES PROGRAM MANAGER - SES - 64084080

Requisition No: 842928 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM MANAGER - SES - 64084080

 Pay Plan: SES

Position Number: 64084080 

Salary:  $55,000.00 

Posting Closing Date: 01/03/2025 

Total Compensation Estimator Tool

Job posting category: Open Competitive

Your Specific Responsibilities:

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

The incumbent manages programs and services within the Healthy Families Program guidelines.  Supervises direct reports including motivating, training, providing guidance, and direction.  Develops expectation and meets with staff regularly to discuss performance, complete performance reviews, and discipline action, if needed.  Maintains vacation and work schedules to ensure proper coverage and completes timesheets.  Ensures all staff complete required training and are offered additional training.

The incumbent is expected to promote Innovation by searching for creative solutions and managing resources wisely.  They are expected to collaborate through teamwork to achieve common goals and solve problems. The incumbent is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners.  The incumbent is expected perform with excellence by promoting quality outcomes through learning and continuous performance.  Additional supervision duties include but are not limited to: the ability to supervise people; provide leadership, plan, organize/coordinate work assignments; communicate effectively; and to establish and maintain effective working relationships with others.

Provides guidance to direct service staff in strategies to support families in developing realistic and effective family support plans.  Provide guidance to staff in developing strategies to intervene with families who may not be making expected progress or who may be having difficulty engaging with the program.  Encourages and models culturally sensitive and family centered service delivery systems.  Ensure collaborating and cooperation with other home visiting programs.  Provides oversight and monitors to ensure staff are following best practices to both internal and external contacts; develops or selects curriculum; prepares pamphlets, manuals, visual aids, course outlines, and other materials used in teaching to assure evidence -based and reliable sources are used. Monitors subordinate supervisor to ensure they conducts one-on-one supervision and case review with FSWS and FAW per established guidelines of 90 minutes per week.

Develops collaborative relationships with people both internal and external to the organization to ensure active communication and effective operation of the Healthy Families programs.  Provide program planning and daily management of the programs including quality improvement activities.  Plans budgets, authorizes expenditures, and coordinates or prepares financial reports relating to the grant.  Prepares status reports of the program and services.

Provides direct case management supervision to enhance the family’s ability to improve their outcomes.  This includes but is not limited to identification of delivery system deficiencies/needs, development of linkage with alternative community resources/providers, and monitoring of issues identified on risk assessments.

Shall serve as an advisor for the Healthy Family Putnam Advisory Council to establish partnerships with community agencies serving children and families.  Works in cooperation with the Healthy Start Coalition and Healthy Start local staff to ensure coordinated intake referral process is streamlined.  In addition, the incumbent will work with FDOH-Putnam staff on strategic planning and quality improvement projects related to Healthy Families/Healthy Start/WIC programs.

Serves as the CHD liaison on the Circuit 7 Alliance Child Abuse Death Review and the Safe Kids NEFL Coalition Committees.

Maintains (e.g., stocks, restocks, orders, and inventories) program and participant supplies to ensure enough are readily available to meet the demands for operational needs.

Shall complete mandatory trainings within the required timeframe, as deemed necessary by the Department, the Delegated Authority, grant requirements and/or Florida Statutes.

Other duties as directed.

Required Knowledge, Skills, and Abilities:

·     Knowledge of infant and child development and parent-child attachment

·     Experience with family services that embrace the concepts of family-centered and strength-based service provision

       Knowledge of parent-infant health and dynamics of child abuse and neglect

Qualifications:

Minimum - Bachelors  degree with 3 years relevant experience. .

Preferred - Masters degree in Public Health or field associated with Children and Families

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

FDOH-Putnam 

2801 Kennedy St 

Palatka, FL. 32177

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.