OPS SENIOR CLERK - 64954121

Requisition No: 845169 

Agency: Department of Health

Working Title: OPS SENIOR CLERK - 64954121

 Pay Plan: Temp

Position Number: 64954121 

Salary:  $20.00 Per hour 

Posting Closing Date: 02/04/2025 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Your Specific Responsibilities:

The incumbent is part of a public health organization and is expected to support the Florida Department of Health in Putnam County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its vision to be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work. The Sr. Clerk position provides administrative and technical support to the Environmental Public Health Services Division. This entry level-administrative position is responsible for dealing directly with the public by providing program information, answering client questions, processing new applications, collecting cash, and entering data into computer database. The incumbent must be detail-oriented and able to multitask.

Responsible for uploading paper records to the Environmental Health Database · Scan and upload completed OSTDS permit packages to the Environmental Health Database · Process new and repair applications for OSTDS, Facility, and Water Programs within 24 business hours of them being received by this office. Responsible for reviewing all applications submitted for accuracy and entering applications into Environmental Health Database (EHD). Maintains accurate and up-to-date data entry, reviewing all applications submitted for accuracy and collecting payment. · Responsible for ensuring all requests for information from the public are processed daily. · Distributes flags to OSTDS clients. · Answers, screens, and routes telephone calls to the appropriate program area/individual. Handles telephone by answering questions regarding all Environmental Health Services Programs, including taking nuisance complaints and entering them into the Environmental Health Database. · Assures coverage at the front desk by receiving clients and maintaining good client relations through proper customer service skills. (greet clients immediately upon entrance, interact professionally and courteously to clients and staff members) · Responsible for contacting clients via email and/or telephone for information or payment regarding OSTDS, Facility, and Water programs. · Collects monies and issues receipts to correctly tabulate and collect all monies for each program. Ensures Change Fund Reconciliation form is completed, and cash drawer report is balanced daily. Submits reconciliation reports to Accountant II, at end of each day for audit review. · Processes water sample reports for Limited Use and Safe Drinking Water by reviewing data for deficiencies. · Responsible for compiling all submissions and establishing entry priorities. · Verifies entered water sample reports data by reviewing, correcting, deleting, or re-entering data; gathering data when report information is incomplete; purging files to eliminate duplication of data. · Ensuring accurate completion and timely submission of all administrative reports required, including maintenance of logbooks, records of activities and tasks. · Performs back-up duties for front desk clerical staff during the absence of the incumbent. Front desk clerical duties may include a combination of client registration, cashier, answering telephones, data entry or computer processing, scanning, office machine operation and filing. · Process other related documents as required, including but not limited to travel, attending meetings, and training sessions, representing Environmental Health · Enters Employee Activity Reports (EARs) into HMS within required timeframe. Documents leave and attendance records information in People First · Completes mandatory trainings within established time frames · Serves on Councils and Committees as time allows · In the event of a disaster, report for duty/ or after disaster as needed.

Required Knowledge, Skills, and Abilities:

Knowledge of administrative principles and practices.

Knowledge of office procedures and practices.

Knowledge of correct grammar usage.

Knowledge of basic arithmetic.

Knowledge of the principles and techniques of effective communication.

Knowledge of front desk customer service, heavy call volume, data entry.

Ability to use Microsoft 365 applications (Outlook, Excel, Word, Access, MS Teams)

Ability to prepare correspondence and administrative reports.

Ability to follow instructions.

Ability to review data for accuracy and completeness.

Ability to understand and apply applicable rules, regulations, policies, and procedures.

Ability to utilize problem-solving techniques.

Ability to work independently.

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Ability to perform basic arithmetical calculations.

Qualifications:

Minimum –General Education Diploma

Preferred – Database entry, Numerical Filling, Familiarity with the Environmental Health Database, Cash handling experiance

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Florida Department of Health in Putnam County

2801 Kennedy St

Palatka, FL. 32177

OPS Employment

Other Personal Services (OPS) employment is a temporary employer/employee relationship used solely for accomplishing short term or intermittent tasks.  OPS are at-will employees and are subject to actions such as pay changes, changes to work assignment and terminations at the recommendation of the employer.

The Benefits of Working for the State of Florida:

•State of Florida 401(a) FICA Alternative Plan- Mandatory

•Workers’ Compensation- Mandatory

•Reemployment Assistance (Unemployment Compensation)- Mandatory

•Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)

•Deferred Compensation- Voluntary

•Employee Assistance Program- Voluntary

Benefits are not Applicable to OPS Employees

•Any form of paid leave

•Paid holidays

•Participation in the Florida Retirement System

•Reinstatement rights or retention rights.

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.