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Date: Sep 23, 2021

Location: PALM BAY, FL, US, 32907

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 475262 

Agency: Children and Families

Working Title: STAFF ASSISTANT - 60034123

Position Number: 60034123 

Salary:  $13.00/hour 

Posting Closing Date: 10/21/2021 

This requisition is for the Palm Bay Service Center.

Duties & Responsibilities

Provides clerical support for a multi-function Family Safety Unit.  This employee functions on an independent level while performing a variety of duties, which require initiative and sound judgement.

Meets the public as receptionist, in person and on the telephone.  Maintains a current working knowledge of the Department of Children and Families and community resources in order to screen and route clients, and answer questions or complaints.

Prepares intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline.  Case is then assigned in FSFN and CPI is notified.  This same procedure is followed for any Out-of-town Inquiry Request that is received.

Responsible for typing all correspondence, memorandums, reports, records and other related work from rough drafts, notes and oral instructions. (examples- court reports, petitions, and court orders) Reviews typed materials for accuracy, completeness, adequacy and for compliance with established standards and policies. Complies routine case correspondence as required and assists in tracking required documents for timely submission.

Type and submit personnel forms and/or evaluations, timely and accurately.

Responsible for preparing mileage vouchers for Family Safety staff.

Maintains the filing system, which includes preparing closed case files for transfer to Central Files.

Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials and supplies.

Compiles files and new case records for the Unit.

Responsible for date stamping and timely distribution of incoming mail.

Attends all necessary staff meetings and job related training.

Performs other related duties as assigned.

Knowledge & Skills

Knowledge of office procedures and practices. Knowledge of the principles and techniques of effective communication. Knowledge of the methods of data collection. Knowledge of basic arithmetic. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to deal with the public in a tactful and courteous manner. Ability to perform basic arithmetical calculations. Ability to work independently. Ability to utilize problem-solving techniques. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Melbourne