EMPLOYMENT SECURITY REPRESENTATIVE II - 40041090

Requisition No: 839259 

Agency: Commerce

Working Title: EMPLOYMENT SECURITY REPRESENTATIVE II - 40041090

 Pay Plan: Career Service

Position Number: 40041090 

Salary:  $34,000.00 - $37,874.25 Annually, DOE 

Posting Closing Date: 01/27/2025 

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Our Organization and Mission:

Florida Commerce (COM) works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.

CareerSource Gulf Coast is the workforce development organization in Northwest Florida serving Bay, Gulf, and Franklin counties.  CareerSource Gulf Coast provides customized employment and training services that facilitate economic prosperity in partnership with education, economic development, chambers of commerce, community-based organizations, local governments, and businesses.

CareerSource Gulf Coast partners with COM to connect workers to jobs and businesses to the talent it needs to thrive. CareerSource Gulf Coast provides innovative services that build a talent pipeline for the jobs of today and the future. In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at COM that fit their skill sets.

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let COM’s mission become yours. To find out more about us, click on the link : http://www.floridajobs.org/

  
The Difference You Will Make:
 
You will connect workers to jobs and businesses to the talent it needs to thrive.  Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future COM is a fast-paced work environment in which critical thinking and prioritizing are a must.
 
How You Will Grow:
 
Florida Commerce encourages its employees to constantly innovate and seek efficiencies.  Training courses are made available throughout the year and on request with our Office of HR Training and with our Division of the Workforce Training Unit. In accordance with COM’s Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of COM's available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.
  These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.
     Where You Will Work:   
   
  This position will primarily work out of the American Job Center located in Panama City, Florida.  Panama City is centrally located in Northwest Florida between Pensacola and Tallahassee on Florida’s Gulf of Mexico coast.  The Panama City/Bay County area consistently ranks above the national average for quality of life.  The area is well known for its beautiful beaches that feature 27 miles of white, sandy coastline along with countless recreational activities, an active arts community, and southern hospitality culture.  
   
   
  WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!
   
  * State Group Insurance coverage options+                                              * Retirement plan options, including employer
     (health, life, dental, vision, and other supplemental options)                    contributions (FYI, please click www.myfrs.com)
   
  * Nine paid holidays and a Personal Holiday each year                            * Annual and Sick Leave Benefits
   
  * Student Loan Forgiveness Program (Eligibility required)                         * Flexible Spending Accounts   
       
  * Tuition Fee Waivers (Accepted by major Florida colleges/universities)    * Ongoing comprehensive training provided    
           
  * Career Growth                                                                                           * Highly skilled, professional environment                 
   
  +For a more complete list of benefits, visit www.mybenefits.myflorida.com.
   

Pay:  $34,000.00 – $37,874.25 Annually,(DOE)

Your Specific Responsibilities:

This is a responsible professional position serving as liaison between the unemployed and under-employed worker and the business community by educating local employers on CareerSource Center services via informational workshops, seminars, presentations, and on-site employer visits. This position will address employer concerns and develop the necessary programs and services in order to meet an employer's workforce needs. An emphasis will be placed on increased visibility and recognition in the local business community as the point-of-contact for new and established employers.

Develop and implement marketing strategies and employment related programs and services for employers and jobseekers. Coordinate marketing activities and serve on the marketing team. Market CareerSource Center functions and programs in the region through visits to employers, community organizations, public and private agencies in order to obtain job orders. Disseminate information on available CareerSource services. Provide personalized services for Employer Recruiting Agreements, Trade Adjustment Act and On-The-Job Training programs with employers and maintain required files.

Refer customers to job openings, training opportunities and other employment-related services. Provide job development services and determine potential eligibility for and participation in special programs. Provide employability skills, labor market information and referrals to supportive services as needed. Provide Workforce Innovation and Opportunity Act (WIOA) case management, data entry for the Wagner Peyser Act and maintain required forms, case notes and files. Monitor the maintenance of client files and the required data entry into approved Florida Commerce (COM) programs that directly impacts program performance.

Interview and assess customer needs and provide services and referrals as deemed appropriate. Conduct interviews and provide counseling services to evaluate and determine customer education, experience, training, and abilities. Work register and provide orientation and job referral assistance to jobseekers. Assist jobseekers in all core and assisted core activities as needed within the CareerSource Center.

Research and interpret current employment trends, unemployment statistics and labor market information. Conduct group orientations and workshops informing jobseekers on current labor market information, job qualifications, employer demands (job criteria) and training opportunities available through community resources and refer as appropriate. Assist in eliminating barriers to participation in the world of work by instructing customers in interviewing techniques, job finding skills, resume' writing, completing applications and other skills relating to obtaining employment.

Actively participate in community outreach and public relations activities. Plan, coordinate and provide functional supervision in the development of job fairs and business expos on behalf of the CareerSource Center. Participate in community-based organizations and agencies. Hold memberships in the local Chambers of Commerce. Participate and partner in business expos and employer job fairs throughout the community.

Performs other related duties as required and assigned

Required Knowledge, Skills, and Abilities:
 

• Working knowledge/experience using Microsoft Office applications, incl. Word, Excel, PowerPoint
• Knowledge of basic sales principles and skills
• Knowledge of the principles and techniques of effective communication
• Knowledge of workforce plans and business/management principles
• Skilled in group presentations or workshop instruction and/or facilitation.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
• Ability to promote and market the Career Center
• Ability to deal with the public in a tactful, courteous, and effective manner. 
• Ability to work effectively as part of a team
• Ability to prepare reports to include recording, evaluating, and analyzing data
• Ability to understand and apply applicable rules, regulations, policies, and procedures
• Ability to work independently by planning, organizing, and coordinating work assignments

Qualifications:
  As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
 

Other Requirements that may be required for the position:

• Must possess or obtain certification as a Workforce Professional Tier 1 within 12 months of employment in the position. 
• Required to travel locally and must furnish own transportation

Working hours: (A) Daily from 8:00 to 5:00 (B) Total hours in workweek 40

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.