OPS ADMINISTRATIVE ASSISTANT- 37932055

Requisition No: 850032 

Agency: Environmental Protection

Working Title: OPS ADMINISTRATIVE ASSISTANT- 37932055

 Pay Plan: Temp

Position Number: 37932055 

Salary:  $18.00/hr 

Posting Closing Date: 04/14/2025 

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Administrative Assistant – OPS (37932055)
State of Florida
Department of Environmental Protection, Northwest Service Area

Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem. 

The Work You Will Do:
This position is within the Panama City office, and often serves as the first point of contact for incoming guests and visitors and will provide assistance to stakeholders by responding to questions, providing general information, answering the main phone line, managing electronic calendars and performing general clerical duties such as data entry, and mail processing.
 

The Difference You Will Make:
Your role as an Administrative Assistant is critical to fulfilling our district’s mission of creating strong community partnerships and safeguarding Florida’s natural resources.
 

How You Will Grow:
DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
 

Where You Will Work:
This position is located at the Panama City branch office at 2420 Jenks Ave. Suite 4-B, Panama City, FL  32405. DEP’s Onsite Sewage Program (OSP) and Northwest District (NWD) Regulatory Program staff are collocated in the Panama City office. This position will directly report to the OSP Environmental Administrator, but will also work closely with Regulatory Program leadership to provide support to both OSP and Regulatory Program staff located within the Panama City office.  

Benefits of Working for the State

Working for the State of Florida is more than a paycheck. The State’s benefits package for eligible OPS employees includes:

• Participation in state group insurance (must meet eligibility requirements*).  For more details consult with People First at 877-562-7287 or go to:  https://www.mybenefits.myflorida.com/health/eligibility_and_enrollment/ops_employees
• Participation in the Florida Deferred Compensation Plan (457b).  For additional details and online enrollment visit MyFloridaDeferredComp.com
• State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan). For more information, please click Social Security Alternative Plan and read OPS Social Security Alternative Plan; 
• Flexible Spending Accounts; 

For more benefits information, visit www.mybenefits.myflorida.com.
 

Position Specifics

• Position Type - Other Personnel Services (OPS)
• Pay - $18.00/hr
• Weekly Hours - 40 hours a week
• Biweekly Payroll

Your Specific Responsibilities: Provide general administrative support for Onsite Sewage Program (OSP) and Regulatory program staff located with the Panama City office to include:

• Receiving and processing mail, scanning, routing and inserting into electronic document management system (currently Oculus.)
• Input data into databases as required.
• Process outgoing mail and packages for pickup as needed.
• Assist with OSP and NWD Regulatory FLEET management to include ensuring that monthly vehicle inspections and maintenance is completed as required for all vehicles assigned to the Panama City office.
• Assist with new hire process to include office preparation, new hire paperwork, taking photo of new employees for ID badge, ensuring office assignment floor plan and phone lists are updated with new employee information.
• Assist with ordering of office supplies for OSP and Regulatory staff located in the Panama City office.
• Greets and assists visitors to the Panama City office and/or directs them to appropriate team members as needed.
• Answers phone and assist callers with general questions, provide requested information and/or provides alternate contact sources. Log call back requests, complaints, and concerns for Regulatory staff into NWD Inquiry/Complaint Tracker and refers OSP related calls as needed.
• Assist with fulfilling public records requests.
• Conduct annual inventory of equipment located within the Panama City office.
• Other duties as required.

Other duties as required.
 

Knowledge, skills and abilities, including utilization of equipment, required for the position:

1. Ability to serve the public, DEP’s stakeholders and each other in a courteous and timely manner.
2. Ability to communicate effectively and professionally, both verbally and in writing.
3. Ability to maintain effective and productive working relationships with others.
4. Skill in dealing with conflicts, confrontations, and disagreements in a positive manner.
5. Ability to effectively prepare, prioritize, and organize work, meetings, and projects to meet deadlines and quality expectations.
6. Ability to effectively solve problems and make competent decisions. 
7. Ability to demonstrate personal integrity, responsibility, and accountability.
8. Skill and proficiency in computer operations and programs such as MS Word, Excel, PowerPoint, Access, SharePoint and Outlook.

Minimum Qualifications

• Valid Driver’s License.
• Associate degree or certificate with a related focus OR 2 years of administrative and/or customer service experience.

For questions regarding this position please contact: Michael.Mucci@FloridaDEP.gov. DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_VeteransPreference@dep.state.fl.us
HR_Recruitment@dep.state.fl.us

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.