OPS HUMAN SERVICES COUNSELOR III - 50601195

Requisition No: 879182 

Agency: Veterans Affairs

Working Title: OPS HUMAN SERVICES COUNSELOR III - 50601195

 Pay Plan: Health Care Practice

Position Number: 50601195 

Salary:  18.23 

Posting Closing Date: 07/17/2026 

Total Compensation Estimator Tool

Requisition #879182

OPS HUMAN SERVICES COUNSELOR III

Florida Department of Veterans’ Affairs

Clifford Chester Sims State Veterans’ Nursing Home

Panama City, Bay County

Hourly Rate: $18.23

Paid Bi-Weekly

**This is an Internal Agency Advertisement**

***Other Human Services Counselor III positions may be filled from this advertisement within six (6) months of the closing date.***

MINIMUM QUALIFICATIONS:

• Must be a current employee of the Florida Department of Veterans' Affairs
• Must have excellent communication and interpersonal skills
• Must be fluent in the English language: reading, writing, speaking
• Must be willing and able to work weekends and holidays if needed
• Must have basic computer skills, including in Microsoft Office Suite (Excel, Outlook, and Word)
• Successful completion of the due diligence process to include, but not ‎limited to, a Level II background check and drug test

https://info.flclearinghouse.com

PREFERRED QUALIFICATIONS:

• One (1) year of experience in a health care setting in a business office setting
• Experience working in a nursing home or long-term care/120-bed skilled nursing facility
• Experience working in a Medical A/R; Medicaid/Medicare eligibility and insurance processes

POSITION DESCRIPTION:

The incumbent works under the supervision of Business Manager II and is responsible for processing Medicaid applications to meet the individual needs of residents.

• Interviews residents, reviews records, and confers with other professionals to assist with financial needs
• Demonstrate strong auditing, investigative, research, and organizational skills, as well as having up-to-date knowledge of the Florida Medicaid program and be able to accurately apply software programs needed to complete investigations and audits
• Process information with HMO or third-party insurance for Medicare and Medicaid 
• Assist in the admissions process as needed
• Provide tours to the facility for prospective residents and families
• Assist in application process for new admissions
• Perform other related duties and projects as assigned

This is an OPS (Temporary) Position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.