SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60024423

Requisition No: 847710 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60024423

 Pay Plan: Career Service

Position Number: 60024423 

Salary:  Annual Salary $ 41,561.57 

Posting Closing Date: 04/04/2025 

Total Compensation Estimator Tool

Department of Children & Families/Adult Protective Services

Senior Human Services Program Specialist

Internal Opportunity

Annual Salary $ 41,561.57

Panama City, Florida

Anticipated Vacancy

Current employees will be compensated in accordance with the DCF salary policy

This posting will be used to fill position vacancies in Career Service.

This is a highly responsible professional position assisting the Region Program Supervisor in administration of policies and procedures related to the assigned Adult Protective Services Program area(s) to assure statewide program compliance, consistency, and uniformity.  The program areas include Adult Protective investigation and Supervision, Adult Protective Intervention (placement, supportive services, and short-term case management), Community Care for Disabled Adults, Home Care for Disabled Adults.

This position requires expertise in training, management, monitoring and administration of Adult Protective Services Programs.

This requires extensive knowledge of Adult Protective Services concepts and programs.  Knowledge of federal and state laws, rules and regulations related to Adult Protective Services programs and the current data systems utilized by the department is required.

District-wide and related travel within the region is required.

Work is performed under the supervision of the Region Program Manager.

Within the assigned program area(s):

Coordinate, conduct or arrange all training activities.

Pre-service and in-service training for region staff

Office automation systems

Community education and training

Workshop and conference participation

Public speaking

Needs assessments to identify unmet training needs and determine the appropriate resource for training.

Provide technical assistance to operations and program staff relative to laws, rules, program policy, operational procedures, Quality Assurance, Quality Improvement, and administration of programs.  Consult with operations and program staff to identify unmet needs and develop resources to meet those needs.

Maintain up-to-date information and access current resource material.  Confers with Headquarters Program Office to review policy and law interpretation and provide feedback to operations and program staff.

Participate in meetings and staffing of cases.

Schedule and conduct Quality Assurance reviews in accordance with current statewide quality assurance policies and procedures.  Prepare and monitor any related quality improvement plans.

Analyze and interpret data to aid operations and program staff to maintain compliance with current performance standards.

Serve as liaison with local law enforcement, judicial, other state departments and local and community organizations as required.

Perform region and district-wide travel related to assigned duties.

Employee must hold a valid, unrestricted Florida driver’s license, have the use of a private automobile, and maintain current vehicle insurance.

Coordinate and conduct Random Moment Time Sampling activities within the assigned program area(s).

Prepare and maintain all required programmatic, data system fiscal records and reports related to the assigned program area(s).

Ensure that any related invoices for payment comply with all current standards, policies and procedures.

Conduct second party review system if required.

Obtain and analyze monthly and quarterly performance reports and assure that they are accurate, timely and transmitted to the Headquarters Adult Protective Services Program Office as required.

Perform other related duties as necessary.

Minimum Qualifications:

• A bachelor's degree from an accredited college or university is preferred and four years of professional experience in health, social, economic, or rehabilitative programs.

Knowledge, Skills and Abilities required for the position:

• Knowledge of social, economic, rehabilitation or health care service objectives.
• Knowledge of methods of compiling, organizing and analyzing data.
• Ability to develop manuals, policies, procedures, standards and rules.
• Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes.
• Ability to review and evaluate plans and programs.
• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.
• Ability to establish and maintain liaison with other agencies.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Must have a valid unrestricted Florida Driver's License, have the use of a private automobile, and maintain current vehicle insurance.

Working hours: This position needs to report to an office. Daily from 8:00 am to 5:00 pm

Total hours in workweek 40. Explain any variation in work (split shift, rotation, etc.)

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance: $25,000 policy is free plus option to purchase additional life insurance.
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions.
  • (For more information, please click www.myfrs.com);
• Nine paid holidays and one Personal Holiday each year.
• Flexible Spending Accounts.
• Opportunities for career advancement
• Tuition waiver for public college courses

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.