CHILD PROTECTIVE FIELD SUPPORT CONS OPS - 60932474

Date:  Oct 7, 2025


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Requisition No: 862554 

Agency: Children and Families

Working Title: CHILD PROTECTIVE FIELD SUPPORT CONS OPS - 60932474

 Pay Plan: Temp

Position Number: 60932474 

Salary:  $26/hr 

Posting Closing Date: 10/12/2025 

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Anticipated Vacancy
This is advanced professional work assessing and developing Child Protective Investigators
(CPIs) to ensure possession of the appropriate level of professional competencies. This
position will work in cooperation with CPI Supervisors and management in promoting the
development of knowledge, skills, and their application for CPIs. This position is part of the
Professional Development and Training unit for the Northwest Region within Circuit 1.
/
Incumbent may be housed anywhere within the Circuit depending on office space
availability. Travel around the circuit and region will be required.
Tasks associated with this position include:
-Observe and document investigator casework activities in providing protective
investigations, assessment of service needs and referrals to service providers.
-Reviews casework, assessments and safety plans with investigators, and provides
consultation and direction to ensure appropriateness, clarity, quality, thoroughness and
proper documentation.
-Provides real-time support/guidance by scheduling field assessments (random and
scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
-Assist in providing guidance to investigators by coaching, motivating, modeling and
providing other mentoring initiatives.
-Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry
of case summaries), in which support was provided to investigators, by updating the
appropriate information systems
-Observe, analyze, and evaluate individual CPI performance to determine their
effectiveness and level of competency and provide recommendations to regional
management regarding actions to improve performance.
-Serves as member of leadership team responsible for developing and delivering systembased
solutions to CPI training and development issues or concerns.
-Based on field experience and observations, provide recommendations to the
Department’s Program Office on enhancements to both CPI pre-service and in-service
training to ensure the development and maintenance of a comprehensive and relevant
training curriculum.
-Serves as a subject matter expert in child protective investigations.
-Establishes and maintains cooperative working relationships with organizations and other
agencies involved with child protective investigations such as community based providers,
Children’s Legal Services, law enforcement, medical personnel, schools, and other
community/agency resources.
-Ensures effective communication with deaf or hard-of hearing Customers or companions in
accordance with the ADA and/or Section 504 and shall manage service records and report
this data and any resources and/or training needs to their designated program point of
contact.
-Deliver pre-service and in service training to staff in the classroom setting.


Knowledge, skills and abilities required for this position include: Knowledge of theories and
practice in child protection. Knowledge of professional Ethics related to child protection and
counseling. Knowledge of family-centered interviewing and observation techniques.
Knowledge of investigative techniques and Florida's Safety Practice Model. Skill in applying
child development concepts in guiding placement of children. Ability to recognize indicators
of abuse and neglect. Ability to conduct risk and safety assessments. Ability to plan,
organize and coordinate work assignments. Ability to understand and apply relevant laws,
rules, regulations, policies and procedures. Ability to listen and communicate
effectively. Ability to work well with others and the ability to utilize computer systems for
documentation of child welfare activities as well as conduct and design training. Ability to
write accurate assessments and provide feedback is a must.

Licensure/registration/certification requirements: IncumBents of this job must possess and
maintain a Child Welfare Certification. Incumbents will also be required to obtain
certification as a Child Welfare Trainer within the first year of employment. Incumbents of
this job are required to use a personal vehicle to conduct field work or transport clients and
must maintain a valid driver's license, vehicle registration and appropriate automobile
insurance. Incumbents will receive a Vehicle Insurance Allowance. See CFOP 40-4,
Vehicle Insurance Allowance for Selected Child Welfare and Adult Protective Services Staff,
for additional information.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: 

PENSACOLA, FL, US, 32501


Nearest Major Market: Pensacola