COMMUNITY AND SOCIAL SERVICE MANAGER I - 64027926 1

Requisition No: 838599 

Agency: Department of Health

Working Title: COMMUNITY AND SOCIAL SERVICE MANAGER I - 64027926 1

 Pay Plan: SES

Position Number: 64027926 

Salary:  $52,000- $57,000 

Posting Closing Date: 10/30/2024 

Total Compensation Estimator Tool

This position is primarily an independent, complex administrative, consultative, and technical position, providing managerial direction and operations coordination to Area 1 HIV/AIDS Program (Escambia, Okaloosa, Santa Rosa, and Fort Walton Counties). The position performs a wide range of duties under the supervision of the Public Health Services Manager – SES.   This position spends the majority of the time engaged in supervisory responsibilities for assigned program activities in a state and local Department of Health concerning Human Immunodeficiency Virus (HIV) / Acquired Immune Deficiency Syndrome (AIDS) Surveillance, HIV/AIDS Contract Management, HIV/AIDS Prevention, Early Intervention, and AIDS Drug Assistance (ADAP) programs. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.  Travel may be required.

General Program Development and Management:

Act as the liaison with the Florida Department of Health (FDOH) HIV/AIDS Section, the local regional Departments of Health, and the community on HIV/AIDS issues.  Educate the community on FDOH and local Departments of Health goals, objectives, and available programs and services.  Participate in statewide, regional, and county HIV/AIDS program planning, development, and evaluation, as needed. Initiates and directs the development of policy material. Responsible for providing technical assistance and monitoring of regional program services. Plans workloads, workflows, deadlines, work objectives and time utilization with employees. Maintain positive communications with the Administration and Directors of Nursing in the regional counties. Maintain knowledge of HIV/AIDS policies, guidelines, statutes, rules, and protocols. Provide technical assistance to the community regarding confidentiality, testing, need-to-know, and reporting issues.  Ensures that all data set(s) under this position’s responsibilities are available to those who need to know, protects the integrity of those assigned data set(s), and assists the Information Security Coordinator as needed to comply with policies and procedures described in Security Policy 3 - areas of responsibilities.  Assist the HIV/AIDS Section Quality Improvement Liaison with scheduling site visits to County Health Department (CHD) locations in the region. Supervises and administers the quality assurance activities of the regional program services. Maintain knowledge of local HIV/AIDS funding and work closely with the Public Health Services Manager E - SES and the Health Medical Executive Director – SES regarding HIV/AIDS expenses and the development of spending plans.  State purchasing (P-Card) holder responsible for abiding by purchasing guidelines, including documentation, justifications, and reporting. Coordinate with staff and community partners for outreach events. Ensure reports are submitted to the HIV Section of the DOH Central Office on time. Participate in monthly HAPC conference calls. State abreast of current legislation, activities trends and funding sources relative to HIV care. Ensure that all relevant HIV/AIDS, contracts, MOAs, and MOUs (responsibility of EIC) are appropriately managed and monitored by working with the EIC and contract manager to assure that they are meeting their HIV contract management responsibilities. Plan, develop, and coordinate an Area 1 HIV/AIDS education program for professionals, the community, and for providers. Educates the community on available programs and services (i.e., presentations and material).

Prevention:

Utilize HIV/AIDS staff to identify and develop a plan for service gaps in the region.  Coordinate special events, i.e., World AIDS Day activities, National HIV/AIDS Testing Day.  Supervise the Early Intervention Consultant (EIC). Assist the EIC in assuring HIV trainees are meeting Technical Assistance Guideline requirements. Ensure that the local counseling and testing programs are managed and evaluated correctly (direct responsibility of the EIC). Promotes or assists in promoting the development of community resources to address program needs. Ensure local outreach activities are occurring in the target populations identified in the local prevention plan.  Ensure timely, complete, and accurate reporting by coordinating with surveillance staff. 

Surveillance:

Ensure the surveillance staff are providing education on reporting requirements and the importance of reporting to providers. Ensure that reporting is done in a timely manner and reports are shared with Area 1 CHD Administrators and other programs within the Health Department.

Patient Care:

Ensure the planning and coordination of HIV/AIDS patient care related activities. Coordinates with public and private agencies to promote integrated service delivery. Provide technical assistance to community patient care HIV/AIDS programs throughout the region.  Participate in area consortium meetings and planning activities.

Ensure ADAP database is properly maintained.  Ensure that ADAP staff review client files for the required documentation needed for determining client eligibility. 

Other Duties as Assigned:  Perform all other related duties as required.

Knowledge, skills, and abilities, including utilization of equipment, required for the position:

Knowledge of HIV, surveillance, preventaion ad patient care components.

Knowledge of  Florida Statues and rules regarding HIV.

Knowledge of social, economic, rehabilitation or health care service objectives.

Knowledge of Test and Treat

Knowledge of PrEP and nPEP

Knowledge of Routine HIV Testing

Knowledge of the Ryan White program

Knowledge of methods of compiling, organizing, and analyzing data.

Ability to develop manuals, policies, procedures, standards, and rules.

Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies, and statutes.

Ability to review and evaluate plans and programs.

Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency.

Ability to establish and maintain liaison with other agencies.

Ability to plan, organize and coordinate work assignments.

Ability to communicate effectively.

Ability to manage a budget.

Ability to establish and maintain effective working relationships with others.

Minimum Qualifications: 

3 years  or more of  supervisory experience.

Associate degree or 3 or more years of work eperience in a STD, HIV/AIDS or epidemiology program/department. 

Preferred Qualifications:

Knowledge of Human Immunodeficiency Virus (HIV)/ Acquired Immune Deficiency Syndrome (AIDS) policies, guidelines, statutes, rules, etc.

Supervisory experience

Experience working in public health.

Public Speaking experience

Managing, developing, and implementing budgets

500/501 Certification

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I innovation: We search for creative solutions and manage resources wisely.

C collaboration: We use teamwork to achieve common goals & solve problems.

A accountability: We perform with integrity & respect.

R responsiveness: We achieve our mission by serving our customers & engaging our partners.

E excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1295 West Fairfield Drive; Pensacola, Fl 32501

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.

• Nine paid holidays and one Personal Holiday each year.

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.

• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com) ;

• Flexible Spending Accounts.

• Tuition waivers.

• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

This position is not eligible for telework.

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

 The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

 Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

 The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

 Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.