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Date: May 3, 2021

Location: PENSACOLA, FL, US, 32503

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 369401 

Agency: Children and Families

Working Title: HUMAN SERVICES COUNSELOR III - 60019799

Position Number: 60019799 

Salary:  27926.08 

Posting Closing Date: 05/16/2021 

CLASS CODE:  5940 



This is work providing case management, guidance, and counseling to the elderly or disabled population. 


(Note: The examples of work as listed in this class specification are not necessarily descriptive of any one position in the class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position. Examples of work performed are not to be used for allocation purposes.)

  • Provides or arranges for services, as necessary, to maintain the client in the least restrictive residential setting.
  • Serves as team leader in jointly staffed cases.
  • Completes detailed client assessments and service plans on each client and provides or arranges for all services identified in the service plan.
  • Visits clients regularly, documenting observations and revisiting client assessments and service plans, as necessary, and monitoring the provision of services.
  • Counsels with clients, care givers, and/or significant others in terms of available services, adjustment problems, and/or major changes/transitions in life situations.
  • Provides counseling and guidance services to the more difficult cases.
  • Counsels families and guardians of residents and patients in adjustment problems and pre-release activities.
  • Participates in team diagnostic and technical staff conferences.
  • Provides court related victim/witness services such as accompanying the victims to trial.
  • Explains the criminal justice process to victims.
  • Reviews incident/offense reports on a daily basis and assesses the needs and makes recommendations for community resources.
  • Serves as a liaison between the victim and the courts and other social service organizations.
  • Performs related work as required.



(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions in the employing agency.)

  • Knowledge of theories and practices in counseling or social work.
  • Knowledge of professional ethics relating to counseling or social work.
  • Knowledge of interviewing techniques.
  • Ability to provide counseling or social work services to others.
  • Knowledge of the criminal justice system and the court process.
  • Knowledge of Victims' Assistance Programs.
  • Knowledge of Florida Statutes of victims' rights.
  • Ability to coordinate a team approach to the rehabilitation process.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to actively listen to others.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.



  • A bachelor's degree from an accredited college or university and 1 year of professional experience in developmental disabilities, special education, mental health, counseling, guidance, social work, health or rehabilitative programs.
  • A master's degree can substitute for one year of the required experience.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Pensacola