HUMAN SERVICES PROGRAM SPECIALIST - 64084353

Requisition No: 856736 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64084353

 Pay Plan: Career Service

Position Number: 64084353 

Salary:  $42,200.00 -$46,420.00 

Posting Closing Date: 07/23/2025 

Total Compensation Estimator Tool

                                                           INTERNAL AGENCY OPPORTUNITY - ANTICIPATED VACANCY 

                     Applicants accepted only from current Department of Health employees (includes OPS, Career Service, SES, and SMS employees) Applicants will not be accepted from outside of the department.

This position is responsible for developing and implementing activities associated with active surveillance (field investigation of suspect and confirmed cases) of HIV infection and Acquired Immune Deficiency Syndrome (AIDS) that meet the Center for Disease Control (CDC) Reportable case criteria for these diseases.  This position has responsibility for HIV/AIDS surveillance throughout Area 1, Florida (Escambia, Santa Rosa, Okaloosa, and Walton Counties) and functions under the general supervision of the Community and Social Service Manager 1 - SES.  This position requires knowledge of health care services (both public and private), Florida law, counseling and interviewing techniques, principles and methods of Epidemiology, and the ability to collect, compile and analyze data derived from surveillance activities.  Serves as Information Custodian. The Surveillance Coordinator is also responsible for researching and developing information appropriately formatted for distribution to the media/public, health professionals, health educators, and individuals or agencies applying for federal, state, and private funding, while working closely with the Public Information Officer (PIO) and/or communications department representative before releasing any information. This position is also responsible for providing ongoing support and surveillance training to personnel participating in the reporting of HIV/AIDS cases.  The surveillance coordinator must be able to work proficiently with data collection and surveillance computer software programs to include HIV/AIDS(HAL) and STARS reporting systems. Effective communication skill and the ability to work closely with both health care providers and persons living with HIV/AIDS, is essential.  The surveillance coordinator is the Information Custodian of the HIV/AIDS Surveillance Program and as such is responsible for knowledge of and confidentiality of HIV/AIDS information.  This position reports directly to the Community and Social Service Manager 1 - SES and is assigned to the HIV/AIDS and Linkage Programs. Travel may be required.

Establishes and maintains active liaisons with medical institutions and private providers who provide health care services to clients.  Physicians or Health Care Providers who order HIV test and return seropositive are contacted on a case-by-case basis to explain and offer follow-up services by the Department of Health.  In addition, professional support is given to assist with reporting activities by telephone, through the mail, and on-site visits. 

Serves as Information Custodian.  Assures compliance with current Department of Health security policies by fulfilling the Information Custodian responsibilities described in Security Policy 3, areas of responsibilities.  Ensures that data set(s) under incumbent’s responsibility are available to those who need to know, protects the integrity of assigned data set(s), and assists the Security Coordinator as needed to comply with policies and procedures

Coordinates and directs data collection activities for Area I and ensures data entry, data management, quality control and timely transfer of data to program headquarters in Tallahassee.  Completes timely periodic reports required by headquarters.  Also provide assistance by disseminating non-confidential data to persons/agencies who have a need for the information.

Collaborates, advises, and assists Area I county health department directors and program managers with HIV/AIDS cases reporting and issues relevant to follow-up activities with clients including counseling/testing, HIV/AIDS information and referral and coordination of voluntary partner notification activities.

Serves as the Linkage Coordinator for Escambia, assist with linking individuals to medical care within 30 days or less after diagnosis.  Maintain documentation of client interaction and outcomes. Give additional counseling and education as needed.

 Assist with the Test and Treat services (TnT). Determine eligibility, lab draws and made appropriated community referrals. Ensure all client’s data is entered into the Health Management System and STARS.

Other related duties as assigned.

Knowledge, skills, and abilities:

• Knowledge of methods of compiling, organizing, and analyzing data
• Ability to conduct fact-finding interviews.
• Ability to conduct health investigations.
• Ability to analyze data.
• Ability to plan, organize and coordinate work activities.
• Ability to prepare records and reports.
• Ability to maintain strict confidential
• Ability to identify community resource
• Ability to prepare and conduct training programs.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to develop program manuals, policies, procedures, standards, and rules.

Qualifications:

Minimum:

High Diploma

0-1 years of work experience

Employed with the Florida Department of Health.

Current work experience with Surveillance Computer Software (STARS and HIV/AIDS Labs (HAL).

Preferred:

Experience interpreting Clinical Labs.

Experience collecting, compiling and analyzing statistical data.

Venipuncture experience.

500/501 Certification.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

 I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1295 W. Fairfield Drive; Pensacola, FL 32501

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

•  Annual and Sick Leave benefits.

•  Nine paid holidays and one Personal Holiday each year.

•   State Group Insurance coverage options, including health, life, dental, vision, and other    

     supplemental insurance options.

•  Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com).

•  Flexible Spending Accounts.

•  Tuition waivers.

•  And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

This position is not eligible for telework.

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.