OPS ADMINISTRATIVE ASSISTANT II - 71900044

Requisition No: 854349 

Agency: Department of Law Enforcement

Working Title: OPS ADMINISTRATIVE ASSISTANT II - 71900044

 Pay Plan: Temp

Position Number: 71900044 

Salary:  17.33/hour 

Posting Closing Date: 06/05/2025 

Total Compensation Estimator Tool

OPS ADMINISTRATIVE ASSISTANT II

INVESTIGATIONS AND FORENSIC SCIENCE

PENSACOLA REGIONAL OPERATIONS CENTER/BUSINESS OFFICE

**Open-Competitive Opportunity**

POSITION SUMMARY:

Located in the Pensacola Regional Operations Center. This position handles daily administrative duties for work unit staff consistent with Department Policies and Procedures, the Records Management Reporting Procedures manual. The member will exhibit the fundamental values of Service, Integrity, Respect and Quality through performance of the following job duties and responsibilities. 

DUTIES & RESPONSIBILITIES:

Specific duties include:

• Answering and directing all incoming telephone calls.  Communicate with visitors, employees, and other individuals to answer questions, disseminate or explain information;
• Logging duty calls into the Duty Call spreadsheet;
• Greeting all visitors, verifying identification, assigning visitor badges, and directing to appropriate person, office or agency;
• Monitoring the security surveillance system for security issues per regional security policies and procedures;
• Receiving, sorting, distributing, or preparing mail, messages, or courier deliveries;
• Typing form letters, reports, forms, schedules, records and other documents as needed;
• Operating and maintaining postage -service, mailing supplies, and courier service request;
• Inspecting for damage or order discrepancies prior to acceptance and completion of the receiving order;
• Operating, maintaining, and utilizing office machines in a safe and operationally efficient manner as prescribed by on-the-job training and manufacturer’s recommended guidelines; and
• Utilizing all Department approved computer software, including, but not limited to Microsoft Word, Excel, and Outlook.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of general office procedures and practices ;
• Knowledge of principles and techniques of effective verbal and written communication;
• Knowledge of basic arithmetic and calculations;
• Ability to understand and apply applicable rules, regulations, policies and procedures;
• Ability to deal with the public in a tactful and courteous manner;
• Ability to work independently;
• Ability to utilize problem-solving techniques;
• Ability to plan, organize and coordinate work assignments;
• Ability to communicate effectively verbally and in writing; and
• Ability to establish and maintain effective working relationships with others.

BASE SALARY:

• $17.33/hour

HOW YOU WILL GROW:

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

OUR SALARY & OPS BENEFITS:

Starting hourly salary will be the minimum of the class pay range, unless otherwise dictated by FDLE’s pay policy. FDLE is a State of Florida Employer and offers a comprehensive OPS benefits package (ONLY available to OPS members who will be working 30 or more hours a week), including:

• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Tax deferred medical reimbursement account; and
• Multiple supplemental insurance options including: dental, vision, disability and more.

ABOUT OUR AGENCY:

The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide – either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. Click here for additional information about FDLE.

HIRING PROCESS:

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application. Qualifying questions will only be credited if verifiable by the information provided on your application including specifically required software/computer skills. You may be contacted to participate in a selection process which may consist of written exercises, work samples, skills tests, interviews, drug screen and fingerprinting.  You may be notified by email to participate in a selection process. Failure to reply within a designated timeframe may exclude you from further consideration. Future vacancies may be filled from this position advertisement.

BACKGROUND:

FDLE requires an extensive background process of all recommended applicants. The elements of a background include: financial credit check, criminal history of applicant and applicant’s immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting.  This information will be utilized to make the final hiring decision.

NOTES:

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS:

1. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov.
2. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be cancelled, suspended, or deemed ineligible depending upon the date of your retirement. 

The State of Florida hires only U.S. citizens and lawfully authorized alien workers.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.