SENIOR CLERK - 64085188

Requisition No: 870286 

Agency: Department of Health

Working Title: SENIOR CLERK - 64085188

 Pay Plan: Career Service

Position Number: 64085188 

Salary:  $34,759.92 Annually 

Posting Closing Date: 02/25/2026 

Total Compensation Estimator Tool

Open Competitive Opportunity

$1,336.92 Biweekly/ $34,759.92 Annually

Anticipated Vacancy

Your Specific Responsibilities:

This position works under direction of the Accountant and Business Manager to support a variety of front desk operations within the Taylor County Health Department (CHD). Duties include but are not limited to assisting customers, clerical and computer input, answering telephone, operating office equipment, collecting mail and shipments, collecting paperwork, eligibility determination, billing and payment processing. This position supports the Medical and Environmental Health (EH) section with customer support, clerical duties, and collection of payments. The incumbent uses working knowledge of all programs within the Health Department to assist a wide variety of customers with their needs. Attention to close detail and accurate data entry is critical to this position.

• Provides front desk operations that support the medical clinic. Responsibilities include but not limited to appointment scheduling, insurance verification, eligibility determination of services, update patient demographic and financial information, record services in HMS, post payments, run daily reports, client check in/check out. Receives payments from exiting self-pay clients. Assist clients with completion of required forms ensuring accuracy. Collect and scan documents into patient records. Ensures date integrity entered in HMS is accurate. Assist with proper procedure of receiving medical records and processing medical records requests. Responsible for bill and accounts receivable for Medicaid and other insurance billings. Research denied claims, post payments to client’s accounts, apply sliding fee scale to balance due records and bill clients accordingly. Assist clients with questions and concerns regarding their accounts. Works with Volusia County billing to correct errors and provide required documentation.
• Supports EH section by providing customer support and answering questions. Collects applications for permitting process of EH programs, including but not limited to OSTDS, Tattoo, Tanning, Parks and Mobile Homes, Biomedical Waste, and Food Hygiene. Assures all documentation submitted is accurate and complete. Responsible for data entry, and payment collection of EH programs and mails invoices prior to permit expirations. Runs reports for compliance records and outstanding balances. Schedules inspections for OSTDS program and assists contractors with status of submitted applications.  Assists with receiving water samples and ships to state lab in a timely manner. Confirms receipt of water samples and provides results to customers.
• Vitals: Process all Birth and Death Certificates and ensure that proper documentation and policies and procedures established by the Bureau of Vital Statistics are followed. Completes daily and monthly reports to ensure they balance. Performs monthly inventory of safety paper.
• Provides accountant with monthly utility invoices for prompt payment. Receives items in Ariba on Demand (AOD) as directed by supervisor. Assists supervisor with special projects as assigned.
• Performs other duties as assigned.  Serves on a team to participate in disasters and/or emergency situations as required by the Florida Department of Health.

Required Knowledge, Skills, and Abilities:

• Ability to provide excellent customer service skills.
• Ability to communicate effectively both verbal and written.
• Ability to demonstrate a willingness to assist others with problem solving.
• Ability to multitask a variety of duties.
• Knowledge and ability to maintain 100% client confidentiality.
• Knowledge of billing and insurance verification processes.
• Knowledge of eligibility determinations.

Qualifications:

Minimum - Candidate must be willing to work full time, in office. Knowledge and ability to follow HIPPA guidelines. Experience balancing and maintaining an accurate cash drawer. Experience with medical billing and determining insurance eligibility. Experience with use of an electronic health record to schedule various appointments and maintain accurate records.

Preferred - Basic knowledge of medical terminology. Experience working in customer service or medical receiption setting within the last 5 years. Bilingual in speaking Spanish.

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Taylor County Health Department, 1215 Nth Peacock Avenue, 32347

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.