ELECTRONIC TOLL ACCOUNTANT IV - 55010831

Requisition No: 885768 

Agency: Department of Transportation

Working Title: ELECTRONIC TOLL ACCOUNTANT IV - 55010831

 Pay Plan: SES

Position Number: 55010831 

Salary:  $67,133.56 

Posting Closing Date: 11/05/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

CONTACT PERSON: Deborah Freed

CONTACT PHONE NUMBER: 407-264-3830

CONTACT EMAIL ADDRESS: Deborah.Freed@dot.state.fl.us

HIRING SALARY:  $2,582.06 bi-weekly / $67,133.56 - annually 

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Electronic Toll Accountant IV / Turnpike Enterprise / Traffic & Revenue Audit Center

This position will manage and reconcile interoperability reports, wire and book transfers, and a wide range of financial activity—including bank transactions, payment card processing, refunds, receivables, revenue distribution, fee allocations, and exception items—while analyzing data to identify trends and resolve discrepancies. It also monitors KPIs, ensures accounting controls and business rules are followed, supports auditors, and collaborates on complex issue resolution with internal teams and vendors, in addition to participating in requirements gathering and testing for system enhancements, new interoperability partners, and unclaimed property reporting. The position prepares statistical reporting, invoices, and other required documentation and performs additional duties as assigned.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Turnpike Enterprise, Mile post 263, BLDG 5315, Ocoee, FL 34761

Pompano Annex Building, Mile Post 65, Florida's Turnpike,Pompano Beach, FL 33069

Annual Salary :

$67,133.56

Your Specific Responsibilities:

Reviews and reconciles weekly interoperability reports with other governmental and private sector entities.  Prepares and processes weekly and monthly wire transfers for current as well as future interoperability partners.  Prepares all book transfers and submits all notifications to agencies and departments.  Performs analysis of data to monitor trends and identify potential issues.

Analyzes, reviews, and monitors all bank transactions, deposits, bank corrections, payment card settlements and receivables, retail replenishment receivables, outstanding deposits, collection agency payments and file uploads, non-sufficient funds, chargebacks and reconciles payment card discrepancies to the customer account system maintained by the Commercial Back Office (CBO) to ensure completion and accuracy.  Identifies and tracks accounts that need to be reviewed further, as well as potential reporting or system issues to be addressed.  Analyzes and reviews approved check and credit card refunds through the customer account system.  Reviews and approves check refund files pending printing with bank.  Reviews and approves requests for escalated refunds or account adjustments.  Monitors unclaimed funds and all rejected collection and lockbox payments in the exception accounts for resolution by third-party vendor.

Reviews weekly revenue and settlement reports.  Serves as a backup to prepare and process the weekly wire transfer of electronic toll transactions and fees for agencies, including generating and reconciling all revenue distribution reports, preparing all book transfers, and submitting all notifications to agencies.

Reviews monthly rental car fee collection and prepares allocation for distribution to agencies.  Analyzes, calculates, and tracks electronic toll collection allocable fees and transponder sales to be distributed to internal and external agencies.  Tracks fees withheld in weekly and monthly wire transfers and calculates reallocation to internal and external agencies for weekly wire transfer. 

Reviews monthly goodwill adjustments were applied in accordance with business rules and prepares monthly invoices to Turnpike Headquarters for reimbursement.  Tracks monthly court revenue and prepares yearly allocation to agencies.  Reviews monthly exempt sales to ensure proper documentation was received.  Reviews deceased and bankrupt accounts to ensure proper documentation was received, account was flagged correctly, and the customer account system updated the balance correctly.  Serves as backup to review, analyze, and finalize monthly sales tax report for wire transfer.  Serves as backup to review parking credits to ensure proper approval was received.  

Coordinates annual unclaimed funds reporting for submission to unclaimed property.  Assists with write-off of unpaid receivables analysis and reporting.  Prepares analysis of write-off and unclaimed property reports for management review.

Prepares and submits invoices for transponder sales to retail vendors. Monitors and updates retail invoice aging report. 

Assists CBO, third party vendors and internal departments to research and resolve complex issues with lockbox, chargebacks, non-sufficient funds, retail payments, collections, government accounts, bankruptcies, deceased accounts, payments, and refunds.  Tracks resolutions for daily accounting discrepancies related to payment card processing and cash receipts.  Identifies, initiates, and tracks problem resolution for customer issues, complaints, and account balance discrepancies.  Meets with management to discuss results and recommend correction action or improvements.   

Prepares daily statistical reporting on number of payment card transactions by card type, authorizations, declines, voids, and exceptions.  Prepares monthly statistical reporting on number of payment card transactions by card type, retail replenishments, lockbox payments, deposits, collection payments, non-sufficient (NSF) checks processed, refunds, chargebacks processed, and payment card inquiries answered.  Prepares statistical reporting for management as requested. Tracks and monitors Key Performance Indicators (KPIs) to ensure CBO and third-party vendors complete all required work, reconciliations, and reporting.

Assists in monitoring accounting controls of the customer account system and ensuring appropriate business rules and policies are being followed.  Completes external auditors’ requests and answers questions concerning wire distribution reconciliations.  Participates in requirement gathering meetings, identifies reporting requirements, and participates in testing for new projects, such as future interoperability partners and HUBS, system enhancements/change orders, unclaimed property reporting, as well as other future projects that may occur which will impact the SunPass Accounting Department, reconciliation process and/or cash receipts.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Accounting principles, practices, and procedures in electronic toll collection

Skills in:

• The use of applications such as accounting systems, spreadsheets, and word processing applications;

Ability to:

• Perform reconciliation and general ledger analysis
• Prepare and analyze accounting records, financial statements, and reports
• Prepare and maintain a variety of financial workpapers
• Understand and apply applicable rules, regulations, policies, and procedures relating to an accounting program
• Plan, organize, and coordinate work assignments
• Perform duties under pressure and time constraints
• Establish and maintain effective working relationships with others
• Work independently
• Utilize problem-solving concepts and find solutions
• Guide and direct state and consultant staff. 

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.