ELECTRONIC TOLL ACCOUNTING SUPERVISOR - 55014038

Requisition No: 843869 

Agency: Department of Transportation

Working Title: ELECTRONIC TOLL ACCOUNTING SUPERVISOR - 55014038

 Pay Plan: SES

Position Number: 55014038 

Salary:  $64,305.59 - $83,218.89 

Posting Closing Date: 01/15/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

806 / TOLLS FINANCIAL SERVICES

OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

CONTACT PERSON:  Daun Festa

CONTACT PHONE NUMBER: 407-264-3830

CONTACT EMAIL ADDRESS: daun.festa@dot.state.fl.us

ANTICIPATED BI-WEEKLY HIRING SALARY: $3,076.92

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.  

POSITION DESCRIPTION: Supervises staff by communicating regularly, motivating, training, evaluating, and directing employee’s work.  Ensures staff completes required and developmental training.  Develops internal processes and procedures for the Electronic Toll Accounting Team. Prepares and conducts performance evaluations with subordinate Selected Exempt Service (SES) staff accountants.  Participates and conducts interviews for hiring and promoting subordinate employees.

Reviews toll revenue and settlement reports. Oversees the weekly wire settlements to internal and external agencies, ensuring timely and accurate transactions.  Manages preparation of sales tax returns and associated reports as required by State law, ensuring compliance and accuracy.  Provides complete audit trail documentation for all required journal entries.  Oversees monthly reconciliation of payment card invoices and preparation of payment card true-up for agency wires.  Reviews SunPass Accounting service provider invoices for accuracy and tracks invoices and volumes for detailed analysis.

Reviews Commercial Back Office (CBO) functions to include financial reconciliations, retail transponder sales, payment card chargebacks, non-sufficient (NSF) checks, and payment from collection agencies, lockbox, money service providers, payment cards, and walk-in centers (WICs).  Conducts detailed audits of selected transactions including toll credit adjustments, transponder promotion credits, courtesy credits, customer refunds, and other transactions as requested.

Audits and monitors expected system toll revenue against actual toll revenue; monitors and/or directs transfer of available earned toll revenue from fiduciary fund to appropriate agency revenue accounts; performs monthly reconciliation of toll revenue accounts.

Oversees customer refunds and reviews and approves refund files received from CBO.  Assists executive management and supervisory personnel with formulating solutions to complex problems such as customer issues including but not limited to charges, refunds, account balance discrepancies/disputes, complaints, and general inquiries.

Manages violation revenue and serves as financial liaison with the Florida Department of Revenue.  Prepares annual E-Payment CFO Report for submittal to the Department of Financial Services.

Oversees and coordinates processes for the annual escheatment of unclaimed funds; ensures reports are prepared in accordance with specifications and submits reports and funds to the appropriate State agency.  Assists with write-off of unpaid receivables analysis and reporting. 

Serves as the financial liaison of the SunPass program with other governmental and private sector entities.  Serves as the primary operations contact for bank and payment card processors.

Oversees and is responsible for the development and monitoring of internal control procedures and policies over revenue reporting and settlement.  Recommends policy or procedural changes to management to improve operations and/or efficiency.   Participates in requirement gathering meetings, identifies reporting requirements, and participates in testing for new projects, such as system enhancements/change orders, as well as other future projects that may occur which will impact the SunPass Accounting Department, reconciliation process and/or cash receipts.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Generally Accepted Accounting Principles (GAAP) and practices; knowledge of recent Governmental Accounting Standards Board (GASB) pronouncements; knowledge of management practices and principles; knowledge of performing accounting work at an advanced level; knowledge of revenue auditing, analysis, reconciliation, and reporting; knowledge of development of fiscal statements and reports; knowledge of design of large-scale accounting systems; skilled in researching, interpreting, and applying accounting principles, laws, rules, regulates, policies, and procedures, and other types of similar analytical tasks; skilled in use of Windows-based applications such as accounting systems, spreadsheets, and word processing applications; ability to plan, organize, review, analyze, and interpret complex data, identify problems, and recommend corrective action or program changes to senior management; ability to perform work in a timely, efficient, effective and professional manner; ability to perform duties under pressure and time constraints; ability to work effectively and cooperatively as a team member; ability to evaluate internal control procedures and/or assist in the development and implementation of internal control procedures; ability to plan, organize, and coordinate work assignments; Ability to utilize problem solving concepts and find solutions; Ability to supervise and direct State and consultant staff.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.