OPS RECEPTIONIST - 50601346

Requisition No: 847558 

Agency: Veterans Affairs

Working Title: OPS RECEPTIONIST - 50601346

 Pay Plan: Health Care Practice

Position Number: 50601346 

Salary:  $15.38 

Posting Closing Date: 03/03/2025 

Total Compensation Estimator Tool

Requisition 847558

OPS RECEPTIONIST

Florida Department of Veterans’ Affairs

Ardie R. Copa’s State Veterans’ Nursing Home

Port Saint Lucie, St. Lucie County

Hourly Rate: $15.38

Paid Bi-Weekly

THIS ADVERTISMENT IS FOR AN OPS PART TIME POSITION. THE SELECTED CANDIDATE MUST BE WILLING TO WORK EVENINGS, WEEKENDS, AND HOLIDAYS.

Education and employment history must be verifiable.  Please attach any credentials you claim (degrees, certifications, etc.) to your application.*

MINIMUM QUALIFICATIONS:

• Willingness and ability to work evenings, weekends, and holidays.
• Ability to communicate effectively in English: Reading, Writing, Speaking.
• Excellent communication and interpersonal skills.
• One (1) year clerical experience (college education/vocational training can substitute for experience).
• Knowledgeable in Microsoft Office Suite: Word, Excel, and Outlook.
• Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test.‎

PREFERRED QUALIFICATIONS:

• Receptionist experience in a Medical or Long-Term care facility.
• Experience with MyFloridaMarketplace.
• High school diploma or equivalent.

PERFORMANCE STANDARDS AND EXPECTATIONS:

This is an OPS (Other Personal Services) position that handles front office reception and administrative duties, which include:

• Assisting the general public, customers, visitors, and other interested parties. 
• Handles cash and assists with resident meal funds.
• The incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.
• Greet visitors to the facility in a courteous manner.
• Provides limited information to the general public regarding services rendered at the State Nursing Home.
• Answers and routes incoming and in-house calls.
• Takes and delivers accurate messages to appropriate staff members in a timely fashion.
• Maintains order in the reception area, provides magazines and other reading material to visitors as well as residents.
• Ensure adequate lighting and comfortable room temperatures are maintained within the reception area.
• Always ensure the Residents Bill of Rights is protected.
• Prepares letters, reports, forms, and other documents, assuring that they are accurate and timely.
• Delivers medication received via the mail immediately to the respective section.
• Assists families and visitors with meal receipts, and with the purchasing of meals.
• Coordinates mail flow in and out of the office, along with collecting and distributing parcels.
• Performs basic bookkeeping, filing, cash handling and clerical duties.
• Performs other routine office duties as instructed by supervisor. 

This is an OPS (Other Personal Services) position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.