OPS FAMILY SUPPORT WORKER - 64956138

Requisition No: 827977 

Agency: Department of Health

Working Title: OPS FAMILY SUPPORT WORKER - 64956138

 Pay Plan: Temp

Position Number: 64956138 

Salary:  15.75 an hour 

Posting Closing Date: 05/12/2024 

Total Compensation Estimator Tool

This is an OPS Part-time position working 20-24 hours a week.

Your Specific Responsibilities:

This position works within the Breastfeeding Peer Counselor program to encourage and support breastfeeding with women enrolled in the WIC Program.  It is primarily working from home but may include some office site activities.  It is eligible for Tele-work status as a position. Duties are outlined below:

• Provides basic breastfeeding support and encouragement to WIC mothers interested in breastfeeding.

• Phone calls are made to clients from the Prenatal Certification Due Date report, prenatal referral cards and Breastfeeding Hot List as referred by nutrition staff.

• Available for limited number of hours after 5:00pm to answer calls from mothers after hours which may be up to 9:00pm in the evening and on weekends.  Not to work on Holidays.  Contacts with mothers are documented in writing using the Loving Support client contact forms and entered into the FL-Wise data system weekly so other staff can view interactions ongoing. 

• Contacts made with clients on days in the WIC clinic are entered into FL-Wise the same day.

• Confidentiality of client contacts is maintained always at work and at home or off-site in accordance with DOHP50-10-10 Information Security & Privacy Policy Confidential Information. Maintains client information in safe provided by WIC for home use.

• Communicates with supervisor regularly; utilizes Peer Counselor WIC Hot List for WIC /nutrition related concerns or appointment issues of women to share with your supervisor; participates in PC, WIC and other meetings with arrangements made for participation off-site or in the office as applicable.

• Scope of Practice in this position:

• This position does not give medical advice of any kind to mothers.  Advanced concerns or issues out of your scope of practice per policy are referred to the IBCLC for follow up including issues/difficulties with latching at breast, medical concerns such as jaundice, mastitis, etc.  See Breastfeeding Scope of Practice Policy for details. Concerns may be discussed with your supervisor for best course of action or by contacting the IBCLC directly.

• Scheduled for office hours/telework to complete the Peer Counselor Follow Up return clinic visit with baby one month after certification for breastfeeding partially to encourage continued breastfeeding.  With telework, completes these weekly contacts by telephone and coordinates with nutrition staff if required for food package changes/counseling, and/or coordinates with support staff to issue benefits. Assures good communication with other staff daily.

• Completes the weekly prenatal classes focused on breastfeeding as main topic for WIC moms. With telework, contacts the support staff assigned to the page after completion of contact to ask them to issue benefits to clients.

• Participates in all training programs and meetings of peer counselors, including attending formal training sessions, observing lactation consultants helping mothers, and reading assigned books or materials about breastfeeding.

•        Assists with facilitation of the mother support groups and breastfeeding classes, as needed.
•        Completes all time, travel, EARS and DOH and WIC required training required for employment in a timely manner.
•        Position does not include cleaning or inventory of multi-user electric breast pumps.
•        Issuance of only the manual breast pumps to breastfeeding mothers may be done as needed.
•         Performs other duties as required.

Required Knowledge, Skills, and Abilities:

Knowledge of breastfeeding methods, techniques, benefits, and counseling,

Qualifications:

Minimum:  

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an
  emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters,
  or performing other emergency duties including, but not limited to, responses to or threats involving any disaster
  or threat of disaster, man-made or natural.
• Willing to work on nights and weekends.
• Reliable transportation that you are willing to use for work related purposes.
• Computer skills
• Exclusively breastfed for at least 6 months

Preferred:

• Breastfeeding experience
• Reliable transportation
• Experience working a job independently.
• Experience documenting information and maintaining accurate records.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Port St. Lucie

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly cost.

 visit www.mybenefits.myflorida.com

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.