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Date: Feb 14, 2020

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 139143 

Agency: Department of Health

Working Title: DIETETIC TECHNICIAN - 64084885

Position Number: 64084885 

Salary:  $20,734.74 - $35,871.09 

Posting Closing Date: 02/26/2020 


  • All applications for employment must be received via the People First System. 
  • Salary will be determined in accordance with current pay policy. Employees are normally hired at the minimum of the salary range.  


This position is a paraprofessional support position as a Loving Support© breastfeeding peer counselor and clerical support staff person for The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) with the Florida Health Department in Gadsden County. The incumbent will be tasked to give basic breastfeeding information (Peer Counselor role) in addition to providing clerical support duties. The responsibilities of this incumbent are to provide basic social support and accurate breastfeeding information to WIC participants in various locations and to support clerical/health support staff complete tasks with client certification, in addition to performing and collecting anthropometric data. The incumbent in this position is responsible for the integrity and confidentiality of data and client identity under her control. The incumbent in this position will have authorized “need to know” access to confidential WIC client records and FL-WiSE, the WIC database. Assignment of duty station, hours and days worked may vary based on agency needs. Incumbent will provide individual counseling. Work may be performed in the WIC clinic and by telephone from the incumbent’s home. The incumbent will be expected to keep a record of all activities and client contacts. The incumbent in this position will come to work and exhibit friendly customer service towards all clients and act respectfully and courteously to fellow employees and clients.



Breastfeeding: Promotes breastfeeding as the normal, preferred method of infant feeding by providing basic breastfeeding information to pregnant and breastfeeding WIC clients through peer to peer counselor contacts. Provides support through personal interaction, information on aspects of normal breastfeeding, anticipatory guidance to reduce the occurrence of problems, and/or additional information or resources to assist mothers to prevent, handle and/or solve common breastfeeding concerns. Works within scope of practice.


Counsels WIC pregnant and postpartum mothers through telephone contacts, in person in the WIC clinic and/or or hospital. Accurately screens and assesses clients’ breastfeeding status and needs, reviews demographic and nutrition/medical data in clients’ WIC records in FL-WiSE, and documents in clients’ WIC record. Receives a caseload of WIC pregnant and breastfeeding women and makes routine contacts, per local agency protocols, with all mothers assigned. Provides follow-up breastfeeding services on all referrals received. Respects each client by keeping her information confidential.


Assists with presenting prenatal classes and breastfeeding support groups in WIC clinics, according to local agency lesson plans and protocols.


Cannot give medical advice.


Clerical: Incumbent interviews participants to obtain demographic information and completes necessary forms with the required signatures and dates. Advises WIC participants of their rights and obligations.  Incumbent performs eligibility duties at certification of new clients and recertification of existing clients. Incumbent verifies eligibility requirements with all clients.  Incumbent provides voter registration assistance; at the time the client applies for services, when the client is recertified, or when client reports an address change. Incumbent will also assist with benefit issuance, discuss available benefits and review benefits for accuracy. Incumbent informs participant when certification expires and what is required for recertification. Incumbent assists with scheduling next appointment prior to client leaving clinic.  Answers incoming calls to WIC office, assists with callers’ needs by scheduling appointment, providing appointment dates, transferring calls to respective team members, etc. Incumbent will provide low risk nutrition education contact with clients, as specified by CPA, or as needed.


Anthropometrics: Performs accurate weights, heights and hemoglobin tests, as needed, for certification of WIC clients. Performs follow-up weights, heights and hemoglobin tests, as directed by the WIC nutrition staff (CPA, nutrition educator, nutritionist). Staff inputs collected data in FL-WiSE charting system.


Employee Record Keeping: Accurately completes and submits all administrative records, including, but not limited to: EARs, timesheets, leave requests, travel, and monthly reports in a timely manner per Health Department policies and deadlines.


Performs other related duties as assigned or requested.


Emergency Duty: The employee may be required to work during or beyond work hours/days, in the event of an emergency. Emergency duties required of FDOH employees includes working in the Special Needs Shelter or the Red Cross Shelter and required response to threats involving any disaster, whether man-made or natural. 


  • Must have breastfed at least one baby. 
  • Must be willing to work throughout various locations in Gadsden County.
  • Must be willing to work before, during, and/or beyond normal work hours or days in the event of an emergency.  This may include working in Special Needs or Red Cross Shelter, performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of a disaster, man-made or natural.
  • Must be willing to make and receive calls to and from clients after normal work hours (Until 9 pm on weekdays and 8 am to 9 pm on weekends) using a work-issued cell phone.
  • Must have access to a personal vehicle and valid State of Florida driver’s license.
  • Must possess typing and computer entry skills.
  • Communicates with courtesy, respect, and understanding in dealing with the clients, the staff, and the public at all times.
  • Complies with the Department of Health policies and laws.
  • As a paraprofessional, a breastfeeding peer counselor may not be a Registered Nurse, Registered Dietitian, Licensed Dietitian/Nutritionist, International Board Certified Lactation Consultant or other licensed or credentialed health, nutrition, or lactation professional.



  • Provides breastfeeding support to prenatal and breastfeeding mothers, facilitates Breastfeeding Classes for pregnant women, and serves in-coming WIC clients at front desk area.


  • Knowledge of basic breastfeeding practices.  
  • Enthusiastic about breastfeeding and have a desire and ability to assist mothers from low income communities.
  • Skillful in professional telephone etiquette.  
  • Skill in typing and computer programs.
  • Ability to record information accurately, file, and maintain records.
  • Ability to plan, organize, manage time, meet deadlines, and work independently. 
  • Ability to communicate effectively 
  • Ability to establish and maintain working relationships with others.  
  • Ability to maintain confidentiality in the workplace. 


 Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. 


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. 

Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. 

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

Only U.S. citizens and lawfully authorized alien workers will be hired. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.  

The employee s may be required to perform emergency duty before, during, and/or beyond normal work hours or days. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee