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Date: Aug 14, 2019

Location: SAINT AUGUSTINE, FL, US, 32084

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 70541 

Agency: Juvenile Justice


Position Number: 80082849 

Salary:  $1,574.93 Bi-weekly 

Posting Closing Date: 08/28/2019 

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

 We value the service given to our country and support the hiring of service members and military spouses.





Location: St. Johns County/St. Augustine


Starting Salary: $1,574.93 Bi-weekly. (In accordance with current spending restrictions, an internal promotion into the position will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)


Contact Person: Laura Buen (850) 717-2556




This is work conducting organizational studies and evaluations, designing office systems and procedures, conducting work simplifications and measurement studies, providing technical assistance and developing operations and procedures to assist organizations in operating more efficiently and effectively. May include program analysis, management consulting, and examination development.




This position will serve as a Shared Services monitor, assigned to assess the performance of services provided to Department youth in provider-operated programs or state-operated facilities.


Serves as a lead monitor for annual compliance and supplemental programmatic monitoring reviews and will be responsible for coordinating and managing a team of certified reviews during on-site annual compliance reviews to include coordination meeting times and providing travel information to team members.


Responsible for collecting and requesting information, providing information to the monitoring team and the program/provider, conducting desk reviews prior to the annual review and thereafter, and developing a detailed monitoring approach to be followed during each monitoring event.


Responsible for coordinating and conducting daily debriefing sessions for multiple day monitoring events. These sessions will be held with the monitoring team and the program/provider staff.


Responsible for consolidating monitoring findings, and if applicable, assigning preliminary ratings, developing draft monitoring reports to include applicable monitoring team narratives.


Responsible for notifying the Regional Monitor Supervisor, program/provider, and monitoring team if changes to the findings were made after the monitoring event, and will be required to submit a final draft monitoring report to the Regional Monitor Supervisor for proof reading and editing.


Serves as a peer on annual compliance or supplemental programmatic monitoring reviews.


Updates all needed information in the Program Monitoring and Management (PMM) system in the Department’s Juvenile Justice Information System (JJIS).


Completes Standardized Program Evaluation Protocol (SPEP) classification, supplemental reviews, and annual compliance reports for all applicable programs.


Completes Mental Health Overlay Services (MHOS) and/or Substance Abuse Overlay Services (SAOS) quarterly reviews.


Assist in providing technical assistance and in the development of an outcome-based corrective action plan (OBCAP), if applicable, and performs verification monitoring site visits to determine compliance with the OBCP and provides information to the program operations area, contract manager, and program/provider.


Reports any critical issues noted during annual compliance or supplemental program monitoring reviews to the Regional Monitor Supervisor and aids in the completion of the program alert form.


Reviews quarterly Prioritization and Planning Monitoring tool and participates in the development of the annual compliance and supplemental programmatic monitoring review schedule. Assists the Prioritization and Planning Team in the annual review and development of standards, guidelines, and monitoring tools.


Coordinates and/or participates in meetings, committees, training events, workshops, peer reviews, and task force groups, governance calls, and conference calls as requested.


Coordinates pre-operational, initial assignment, and start-up monitoring reviews for new programs and provides information to the program operations area and contract manager.


Assist program operations area staff with performing incident management reviews and relays the information back to the Regional Monitor Supervisor and program operations area, as requested.


Organizes and stores all completed monitoring tools for an annual compliance monitoring event in a central repository as outlined by the Regional Monitor Supervisor (i.e. regional k-drive and record storage box).


Performed other related duties as assigned.




Knowledgeable in DJJ policies and procedures, the continuum of care of services and systems.


Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.


Ability to communicate well verbally and in writing; understand computer technology and systems applications of Word, Excel, PDF and other functional software programs; proficient in the use and application of the telephone, copier, and other equipment




A bachelor’s degree and four years of professional experience on system analysis, management analysis, program planning, program research, program evaluation, report writing and engineering or administrative work. A master’s degree can substitute for one year of the required experience.


Professional or nonprofessional experience as described above can substitute on a year for year basis for the required college education.


Four or more years of experience in detention, prevention, probation, residential services, or monitoring and quality improvement.


Preference will be given to candidates with experience using Microsoft software.




Due to the nature of the work, frequent overnight travel is required.


Travel may be with little to no notice.  


Some positions in this occupation may be responsible for coordinating work and supervising employees.


All prospective candidates will be subject to a sex offender check, criminal background checks (state, local, and national) and pre-employment drug screening for direct care positions.


DJJ participates in E-Verify (Employment Eligibility).


When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable.  Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Jacksonville