OPS GOVERNMENT OPERATIONS CONSULTANT I - 64959328

Requisition No: 858470 

Agency: Department of Health

Working Title: OPS GOVERNMENT OPERATIONS CONSULTANT I - 64959328

 Pay Plan: Temp

Position Number: 64959328 

Salary:  $20.00 per hour 

Posting Closing Date: 11/28/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH

IN SEMINOLE COUNTY

JOB OPPORTUNITY ANNOUNCEMENT

Open Competitive

Class Title: OPS Government Operations Consultant I

Hourly Salary: $20.00 an Hour

Location: Florida Department of Health in Seminole County

400 W. Airport Blvd

Sanford, FL 32773

Remote work will not be a consideration.

Florida Department of Health in Seminole County is looking for a self-motivated, hardworking individual to fill our OPS Government Operations Consultant I position in the Vitals office. Hours are 10:00 am to 3:00 pm Monday to Friday.

This position may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disasters or threat of disaster, man-made or natural. This position will maintain confidentiality and security of records as specified by departmental regulations and laws.

Your Specific Responsibilities:

Assist the public with over the counter orders and inquires for birth and death records in a friendly manner. Verify identity and eligibility for all applicants prior to issuance of certificates in compliance with Florida Statues 382 and administrative code 10D-49. Issues computer generated certified copies of birth certificates to parents, legal guardian, Department of Children and Families, DCF partners, attorneys or person certificate is on if of 18 years of age. Issues certified copies of death certificates to funeral homes, attorneys, insurance companies, banks, relatives, and other parties with a legitimate reason for obtaining certificates. Expedite State queries and express mail shipments to State Office with top priority. Calculates applicant’s expense based on type of service and number of certifications requested inputs information into e-Vitals for each payment received and for each certified copy, prints receipt for customers and balances funds at the end of each day.

Assumes responsibility for the use of safety paper, keeps track of safety paper usage.  Scans safety paper audit control numbers in document sequence, ensures accurate accounting of all safety paper usage by verifying audit control numbers assigned is issued to correct client; thus, preventing duplicate or missing audit control numbers from happening. Checks safety paper, document sequence and daily control log at beginning of each day and reconciles the paper at the close of business daily through the safety paper usage and void reports to ensure all paper used has been accounted for and issued in sequential order and then documents the last number used for the day in the daily control log. Processes mail and VitalChek within 72 hours of receiving. Reviews requests submitted for certifications of vital records ensuring applicant eligibility for records based on requirements as defined in Florida Statutes 382. Answers telephone inquiries regarding the purchase of birth/death certificates and provides contact information for obtaining records from other states. Relays laws and regulations regarding issuance, amendments, paternity statements etc.  

Assist with all Tax Collector Satellite Offices in Seminole County with collection of pertinent paperwork, courier services, delivery of safety paper and reconciliation of applications from Tax Collectors’ offices. Employee may be dispatched without notice whenever the urgency arises to any Vital Records office and or Tax Collectors’ offices.

Processes mail and within 72 hours of receiving. Reviews requests submitted for certifications of vital records ensuring applicant eligibility for records based on requirements as defined in Florida Statutes 382.

Perform other related duties as required including all Outreach events associated with Vital Statistics in Seminole County.

Required Knowledge, Skills, and Abilities:

Ability to understand and properly apply rules, regulations, policies and procedures applicable to the Vital Statistics program and local County Health Department.

Ability to communicate effectively. Skill in operating a personal computer, Microsoft Windows, Outlook and Word.

 Ability to use the Electronic Birth and Death Registration System (evitals state systems or other electronic systems.

Ability to use office equipment 10-key adding machine, copier and fax.  Recording of Employee Activity Records (EARS) hours in and out of the office must be recorded accurately (data entry).

 Qualifications:

Minimum –

Must be able to function in a busy environment and able to perform multiple tasks

Ability to work independently, under pressure and to work with Internal and external customers.

Position requires excellent organizational skills, verbal, and written communication.

Preferred – advanced computer skills in order to maintain the demand of this position

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

400 West Airport Blvd, Sanford Florida 32773

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.