OPS HUMAN SERVICES PROGRAM SPECIALIST - 64959453

Requisition No: 874867 

Agency: Department of Health

Working Title: OPS HUMAN SERVICES PROGRAM SPECIALIST - 64959453

 Pay Plan: Temp

Position Number: 64959453 

Salary:  $20.00 an hour 

Posting Closing Date: 05/27/2026 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH

IN SEMINOLE COUNTY

JOB OPPORTUNITY ANNOUNCEMENT

Open Competitive

Class Title: OPS Human Services Program Specialist-Clinic

Base Salary: $20.00 an hour

Location: Florida Department of Health in Seminole County

                 400 W. Airport Blvd

                 Sanford, FL 32773             

Condition of Employment:

The Florida Department of Health in Seminole County is looking for self-motivated, hardworking individuals for a Human Services Program Specialist, located in Sanford, FL. 32773.

Condition of Employment:

This position may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disasters or threat of disaster, man-made or natural. This position will maintain confidentiality and security of records as specified by departmental regulations and laws.

This position is a full-time, in-office position.  Are you willing to physically come in the office to perform the duties & responsibilities of the positions            

Your Specific Responsibilities

Under the Supervision of the EXECUTIVE COMM HEALTH NURSING DIR - SES, the incumbent to this position will provide a variety of health services and client coordination duties and responsibilities within the Clinic/Laboratory/Community area of the Health Department.  Duties will include but are not limited to the following.

The incumbent in this high-level administrative position with clinical skills that will assist a variety of clinical positions and programs within the Clinical Department of the Florida Department of Health in Seminole County.  The incumbent research gathers data and prepare reports; may independently initiates special projects with supervisor approval; provides support and assistance to further the achievement of the goals of the work unit within the clinic of the Florida Department of Health in Seminole County and provides assistance and guidance to internal and external customers.  The incumbent will exhibit effective communication skills, a positive demeanor, courtesy, respect & understanding in working with clients, their families, the public, community partners and coworkers. Continually works toward championing the mission, vision and goals of the Florida Department of Health in Seminole County.

Responsible for ordering and maintaining medications/supplies for the clinic, mobile clinic,  and immunizations; maintaining medications in emergency medication kits throughout the agency and carts for emergency preparedness response; maintaining department purchasing and reconciles reports with department records; generating reports, memos, presentation materials, spreadsheets and graphics using various computer programs. Orders supplies for emergency shelter carts.

Acts as liaison between staff and outside agencies and organizations as instructed. Performs and coordinates scheduling tasks and support services associated with preparing and planning for meetings/trainings. Manage calendar and coordinate meeting agendas and correspondence for Executive Community Health Nursing Director and Senior Community Health RN Supervisory and other Leadership roles as instructed.  Prepares letters and correspondence to be sent out to clients, physicians, staff or the public.  Assists the RN Supervisor with general administrative duties as needed.  Greets customers and meets the needs staff in a timely manner as instructed. Checks mail for the department daily. Serves as contact person for issues related to copiers in Clinic Team Room and immunizations’ (supplies/service).  Maintains schedule of maintenance services for equipment within the clinic. Assists with preparing Nexplanon removal and insertion kits and stocking clinic rooms. Ensures adherence to State procedures & HIPPA guidelines, to protect the rights and confidentiality of clients and maintain the integrity of the agency and the client.

May at times be required to assist with making appointments for clients as needed for clients within clinical services. May also be required to provide a variety of health services and client coordination duties and responsibilities within the Clinic/Laboratory to include specimen collection of blood, urine and other bodily fluids ordered by clinical representative as required for analysis. 

The incumbent to this position will help maintain responsibility in the conduction of in-house and mobile/outreach testing, to include pregnancy tests, clean catches, urine collection, collection of blood, specimens for cultures/smears, and finger sticks. The incumbent will maintain responsibility for initiating, analyzing, completing, and logging results within the tracking mechanisms implemented.  Results will be provided to clinical representatives in a timely fashion and copies filed. Incumbent will follow up with billing lab invoices and provide billing information to our Billing Dept

May assist with cashiering as needed for clinic/immunizations, assuring that payments are collected from patients. 

Incumbent may be required to work beyond normal work hours in response to disasters and Public Health Emergencies including being assigned to Special Needs Shelters.

Required Knowledge, Skills, and Abilities:

Knowledge of computers and programs to include Microsoft, Outlook, Office, PowerPoint, and Excel. Knowledge of how to operate office equipment to include computers, copier, scanner, etc. Knowledge of general office procedures, practices, and organization skills; cultural sensitivity; medical technology practices and procedures; the types of laboratory tests; laboratory equipment and testing procedures; chemicals and reagents; the significance of laboratory tests.  Skill in operating laboratory and scientific equipment for conducting tests; providing professional customer service; taking vital signs.  Ability to communicate effectively; establish and maintain effective working relationships with others; use online computer system and word processing; do basic math calculations and good language skills; organize and maintain files and records efficiently; follow instructions and review data for accuracy and completeness; function in a busy environment; perform multiple tasks while maintaining organization of area.

Qualifications:

Minimum:

2 years of experience registering and scheduling client appointments in a medical office management or health care setting

2 years of clerical/administrative work experience to include data entry, excel spreadsheet, PowerPoint presentations, and creating reports

Experience with ordering supplies and inventory control

Preferred:

Phlebotomy Certificate or are willing to take the course within 6 months of hire

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

400 West Airport Blvd. Florida 32773

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.  

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.