STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- IT SPECIALIST I - 21000373

Requisition No: 851701 

Agency: Justice Administrative Commission

Working Title: STATE ATTORNEY'S OFFICE, 18TH CIRCUIT- IT SPECIALIST I - 21000373

 Pay Plan: State Attorneys JAC

Position Number: 21000373 

Salary:  $40,000.00 

Posting Closing Date: 05/05/2025 

Total Compensation Estimator Tool

JOB POSTING NOTICE

POSTING NUMBER 25-42

INTERNAL/EXTERNAL

JOB TITLE:            6441 IT Specialist I

PAY GRADE:          46 – ($40,000 Annually)

DIVISION:              Information Services

LOCATION:            Viera

SUPERVISOR:       Pam Manley

RESPONSIBILITIES/DUTIES

Duties include documenting, troubleshooting, and escalating help desk requests; providing technical support for issues related to computer systems, software and hardware; assisting with network issues; setting up computer equipment including desktops, laptops, tablets, printers and scanners; testing equipment for compatibility within our technical environment; providing training to end users on basic operation of hardware and software systems; researching new technologies and continually seeking to improve efficiency; following up with end users to ensure issues are resolved; setting up and maintaining virtual server infrastructure; assisting managers with high level projects; coordinating equipment deployment projects; assisting and providing guidance to other technicians; and recommending and implementing improvements to current IT systems in various offices; maintaining the functions in the server room environment, including maintenance, equipment, operations, and scripting.

MINIMUM TRAINING AND EXPERIENCE

Successful completion of two years of college coursework in Computer Science, Information Systems, or a closely related field at an accredited college or university and two years of experience in the fundamental operations of relevant software, hardware, and other equipment including related experience and training in troubleshooting and providing help desk customer service and support.

DESIRED SKILLS

The successful candidate must work well with a team and demonstrate the ability to efficiently multitask in a fast-paced environment and present a professional and helpful demeanor at all times.

The candidate must also have thorough knowledge of PC hardware and software products; thorough knowledge of network connections; knowledge of PC security issues; ability to promote standardization throughout a large, diverse organization; ability to analyze, diagnose and resolve issues in a timely manner; ability to prioritize tasks effectively; the desire to continually improve technical equipment and policies; the ability to diagnose failures, perform studies and evaluate changes; and be familiar with IT standards, security, and system software.  Experience with Microsoft products, Crystal Reports, and SQL highly desired.

TO APPLY

Internal Job Applications may be obtained from the Employee Portal under HR and emailed to HR@sa18.org.

External applicants can apply through the following link: https://jobs.myflorida.com

If you have any questions or need assistance, please contact Marianne Reynolds at 321-617-7540.

The Office of the State Attorney, 18th Judicial Circuit, is an equal opportunity provider

and uses E-Verify to confirm the eligibility of all newly hired employees.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.