OPS HEALTH SERVICES REPRESENTATIVE - 64958379

Requisition No: 847907 

Agency: Department of Health

Working Title: OPS HEALTH SERVICES REPRESENTATIVE - 64958379

 Pay Plan: Temp

Position Number: 64958379 

Salary:  $18.00 - $21.00/Hourly 

Posting Closing Date: 03/12/2025 

Total Compensation Estimator Tool

Your Specific Responsibilities:

1. Interpreter Services

• Provides accurate Spanish interpretation for patients, primarily in the Maternity Clinic as well as Family Planning, STD, and HIV clinics as needed.
• Translates basic patient education materials from English to Spanish.
• Assists patients in completing forms.

2. Clinical Support

• Prepares patients for visits by recording height, weight, blood pressure, and temperature, updating charts, and reviewing required lab tests.
• Maintains clinic flow by assisting with patient routing, preparing exam rooms, and coordinating with staff to resolve issues.
• Ensures accurate lab paperwork and assists patients in the laboratory.
• Manages medical supply inventory, restocking as needed.
• Monitors and replenishes patient education materials.
• Maintains a clean and safe environment, including routine equipment checks, exam room sanitation, and medical equipment sterilization.

3. Laboratory Services

• Collects and processes laboratory specimens (urine, capillary, and venous blood) for in-house or external analysis.
• Performs in-house testing, including rapid HIV and Hep C tests, urinalysis, hemoglobin, blood glucose, and pregnancy tests.
• Accurately enters lab orders into HMS and external lab systems.
• Runs equipment controls and prepares specimens for shipment to designated labs following protocols.

 Required Knowledge, Skills, and Abilities:

• Proficient in Venipuncture skills
• HIPAA and Healthcare Privacy knowledge
• Proficient in clinical settings processes
• Prioritization of Tasks in heavy flow clinic
• Proficient in Electronic Medical Record
• Teamwork and working to cover others to ensure smooth flow of Clinic
• Superior Customer Service Skills

 Qualifications:

Minimum –

• Phlebotomy experience
• Fluent in both written and spoken Spanish language

• Valid Florida Driver’s License and/or access to reliable transportation
• High School diploma or GED

Preferred –

• 1 year experience working in a medical office setting
• CNA or MA Certification

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Primarily Based at:

William L. Little Health & Human Services Center

2200 Ringling Boulevard

Sarasota, FL 34237

Ability to float to south location:

North Port Health Center

6950 Outreach Way
North Port, FL 34287

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more! 

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.   

If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287.

Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.